Can Estonia be successful in the future? This article delves into Estonia’s outlook and innovation in the well-known and expected area of information technology, as well as other areas of possible advancement. History has shown that innovation cannot come from a single sector. Innovation must be a progression in most, if not all, areas of economic and civic life.
The service portal is based on an open source content management tool which allows for easy and uniform site administration. The developed solution includes a standard website structure for local governments, tools for site administration and built-in interfacing with public registers.
This new web solution is beneficial to both site administrators and citizens who use local government services, as it offers a simple and efficient channel for carrying out various activities. Connections to public registers and pre-completed forms facilitate the use of the services.
Read more: EE: Web environment for local governments released
All of the e-solutions will go on to compete at the Estonian round of the World Summit Award 2011 which recognizes creative use of digital media.
Minister of Economic Affairs and Communications Juhan Parts said the results showed that people have the greatest appreciation for services with practical benefits for them.
To apply for a mobile-ID, a person must have a valid ID-card, PIN codes and a card reader, and must have a contract with a mobile service provider which provides them with a SIM card. The mobile-ID can be obtained through an electronic application on the website of the Police and Border Guard. Mobile-ID certificates are valid for three years.
Read more: EE: Launch of electronic identity for mobile phone use
The audit found, for example, that one cannot register for unemployment online. On a positive note, residence registration became more user-friendly since 2007.
While state institutions were generally found to provide a significant amount of services electronically, many municipality government websites were inadequate. Both national and municipal websites were described as illogical and nontransparent by the audit. Furthermore, online identification requirements often require an unreasonable amount of documentation.