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Thursday, 25.12.2025
Transforming Government since 2001
More and more foreign companies are discovering Estonia as a provider of share services functions, writes Äripäev.

So far foreign companies have transferred to Estonia mainly production jobs because of cheaper prices, but now also whitecollar jobs are moving to Estonia, with one IT company going to to move its backoffice operations to Estonia later this year.

Read more: Foreign companies move their backoffices to Estonia

Since the launch of the national eID card ten years ago (28 January 2002), around 1.6 million cards have been issued, and citizens have well integrated their use into their daily lives.

The Estonian Police and Border Guard Board's service centre director Ms Tatjana Portnova said that people have been showing increasing interest in the use of the eID card: "Over the last years, the number of people who use the card on a daily basis has multiplied (...)" She added that "Hotline callers often ask for advice on the use of the eID document, especially before the elections and for the filing of tax returns, and this is currently the case for instance with the ongoing census."

Read more: EE: eID card a ten-year success

General practitioners are again threatening to stop issuing disability certificates on paper after receiving word that an IT solution will be completed only by next summer.

Last summer, a tussle broke out between the Ministry of Social Affairs and family doctors as the GPs opposed the requirement that they manually copy data in the digital medical histories. Doctors have been calling on the Social Insurance Board for years to make the switch to a fully electronic system.

Read more: EE: Doctors Frustrated with Slow Progress in Segment of E-Health System

A revamped version of the Estonian eGovernment portal Eesti.ee was released at the end of November 2011. Users have been invited to express their comments on how the portal could be further improved.

Comments can be sent directly through the portal's Write and Ask form or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

The portal's content quality manager, Mr Aarne Seppel from the Estonian Information System's Authority, said: "The portal update process began two years ago when we surveyed a group of users in order to identify their needs. A great job has been done so far but one last step remains to be taken - we want to configure the portal's final version based on its users' feedback. With this release, we are now ready for a new consultation period where we will be considering people's feedback and give the portal a final touch."

Read more: New version of eGovernment portal Eesti.ee goes live

Speaking at an international conference on e-solutions and cyber-security in London, Estonian president Toomas Hendrik Ilves urged representatives of the 65 nations attending the event not to overlook the e-state and e-government and to provide both in the interests of their citizens.

President Ilves said that although he could focus on the darker side of the issue, with Estonia having been the first country to experience a cyber-attack, he would happily talk about the positives, giving his country as an example.

Read more: EE: President Ilves: E-solutions support openness and democracy

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