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Montag, 29.08.2016
eGovernment Forschung | eGovernment Research 2001 - 2016
   
IfG.CC - German eGovernment Architects
   
2001 - 2016:
eGovernment-Forschung
aus Deutschland
Image 2001 - 2016:
eGovernment Research
from Germany
   
eGovernment ist mehr
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  eGovernment is more
than just IT in the
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  • Mo
    Aug
    29
    2016
    UN e-Govt survey 2016 ranks Mauritius 1st in Africa

    The United Nations e-Government Survey 2016 has ranked Mauritius first in Africa followed by Tunisia and 58th worldwide, with an e-Government Development Index of 0.6231. In 2014 Mauritius was ranked 76th and Tunisia 75th, said a statement from the government. Issued at the moment when countries are launching the implementation of the 2030 Agenda for Sustainable Development, the survey offers a snapshot of trends in the development of e-government in countries across the globe.

    It provides new evidence that more governments are embracing information and communication technologies to deliver services and to engage people in decision-making processes in all regions of the world. The survey shows that digital technologies - the internet, mobile phones, and all the other tools to collect, store, analyze, and share information digitally - are being increasingly utilised. E-government has the potential to help support the implementation of the 2030 Agenda and its 17 sustainable development goals.

  • Mo
    Aug
    29
    2016
    ZA: Jo’burg promises free Wi-Fi for all

    Plans are afoot to have all 4m citizens of Johannesburg connected to free Wi-Fi within five years.

    Plans are afoot to have all 4m citizens of Johannesburg connected to free Wi-Fi within five years.

    Zolani Matabese, head of broadband for the City of Johannesburg, said a thousand hotspots for access to the Internet would be installed around the municipality by year-end.

  • Mo
    Aug
    29
    2016
    Australia to adopt European standard to make government IT more accessible

    The federal government is aiming to provide a greater level of inclusion and accessibility for staff and citizens, adopting an internationally aligned standard for IT services.

    The Australian government has announced it will be adopting an internationally aligned standard for IT accessibility in government, requiring vendors at procurement stage to offer accessible website, software, and digital device services.

  • Mo
    Aug
    29
    2016
    PK: Effective digital services

    Hundreds of thousands of people were unable to collect their pensions and suffered as a result when the National Bank of Pakistan’s online computer system broke down right before Eid.

    The exact reason for this technical glitch is unknown; it is realistic, however, to think that our government’s digital services are not developed using modern practices. The elderly had to wait in long queues while they were fasting, and it must have been very painful for people not to be able to collect their pensions before Eid.

  • So
    Aug
    28
    2016
    KW: E-Gov offers services to commercial, citizens and residents sectors – ‘The Google of Kuwait’

    Kuwait continues progressing in its endeavor to improve efficiency and effectiveness of management performance and reducing errors arising from conventional methods in the work of government departments. In this regard, Kuwait established the Central Agency for Information Technology (CAIT) in 2006 by an Amiri decree, and in 2014, the agency was founded under the Minister of State for Cabinet Affairs Sheikh Mohammad Al-Abdullah Al-Mubarak Al-Sabah.

    In global e-government rankings, Kuwait is among the Asian nations in the conceptual framework of the E-Government Development Index (EGDI). The state was ranked 49 in 2014, up from 63 two years earlier, a difference of 14 points in this short period. CAIT created a common network to securely unify public agencies and non-governmental organizations called the Kuwait Information Network (KIN). It is an infrastructure of servers that seeks to better the speed and privacy of messaging between authorities.

  • So
    Aug
    28
    2016
    IN: NHRC seminar suggests governance required to be more transparent, simplified, using easy digital technologies

    The two day national seminar on 'Good Governance, Development and Human Rights', organized by the National Human Rights Commission in collaboration with the National Law University concluded in New Delhi on Saturday with several important suggestions.

    While hailing the RTI Act, the lack of awareness about the laws, rules and policies at the grass roots level and people's inaccessibility to governments were some of the major worries, which were thought to be affecting governance.

  • So
    Aug
    28
    2016
    IN: Tamil Nadu: Smart city initiatives for wards in four constituencies

    T Nagar, Thousand Lights, Saidapet and Mylapore chosen.

    Cheer up residents of T Nagar, Thousand Lights, Saidapet and Mylapore constituencies. Wards coming under these areas are to get smart initiatives under the smart city project, Chennai Mayor Saidai S. Duraisamy informed the corporation council on Saturday.

    Chief Minister J. Jayalalithaa has identified these areas and they would get the initial benefits, which will be later extended to other parts. Under the smart city project, T. Nagar will see decongestion and traffic will improve and overall solid waste management and e-governance will improve further. Corporation wards 135, 136, 141 and parts of 134 of T. Nagar constituency, wards 113, 117 and 118 of Thousand Lights constituency, wards 140 and 171 of Saidapet constituency and ward 122 of Mylapore will get roads re-surfaced and widened, he said.

  • So
    Aug
    28
    2016
    IN: Meghalaya: Roshan focuses on e-Governance at MCS officers’ meet

    Home Minister Roshan Warjri drew attention to e-Governance and urged the Meghalaya Civil Service officers to ensure speedy delivery of services to the public. She was speaking at the annual conference of the Meghalaya Civil Service Officers’ Association held at the historic Tara Ghar here on Saturday.

    Additional Chief Secretary Y. Tsering, meanwhile, stressed on the need to adopt innovative methods of addressing public delivery system at all levels.

  • Sa
    Aug
    27
    2016
    NG: Kano govt donates 3,500 computers to schools

    Kano state government has purchased and distributed over 3,500 computers to tertiary institutions in the state, as part of efforts to build IT capacity among youth, the state governor, Dr Abdullahi Ganduje, has announced.

    The governor according to a statement by Salihu Tanko Yakasai, Director General, Media and Communication at the Kano Government House made this known during the opening of this year’s Nigeria Digital Innovation Conference taking place at Bayero University, Kano, organized by Center for Cyber Awareness and Development, CECAD in conjunction with the Nigerian Communications Commission, NCC.

  • Sa
    Aug
    27
    2016
    Omantel reveals dedicated division for integrated ICT solutions

    Oman Telecommunications Company (Omantel), the Sultanate’s premier telecoms provider, on Saturday announced the formation of a dedicated division focused on delivering Information Communication Technology (ICT) services to public and private sector clients across the Sultanate.

    The division offers clients unprecedented opportunity for comprehensive technology solutions, made possible by Omantel’s leading global partnerships and expansive network infrastructure. The formation of the new division aligns with Omantel’s vision to bridge the digital divide, roll-out smart technology and launch innovative business and e-Government services, accelerating Oman’s ascension towards better ICT preparedness and global standings.

  • Sa
    Aug
    27
    2016
    BH: Works ministry launches internal tenders eservice

    Bahrain’s Ministry of Works, in coordination with the Information & eGovernment Authority, has launched its new internal tenders eService.

    The eService is to be added to the other eServices available on the ministry’s portal www.works.gov.bh and the national portal Bahrain.bh.

  • Sa
    Aug
    27
    2016
    NG: Digital economy, our priority, says NCC chief

    The Nigeria Communications Commission (NCC) has revealed that digital economy was its top most priority, emphasising that an effort towards achieving this was in top gear.

    Disclosing this yesterday at the Nigeria Digital Innovation Conference 2016, that took place at Bayero University, Kano, the Executive Vice Chairman of the Commission, Prof. Umar Garba Dambatta, assured that NCC was up and doing engaging infrastructural development through the use of information and communication technology (ICT).

  • Sa
    Aug
    27
    2016
    IN: Maharashtra: Kolhapur: Lack of online RTI facility leaves citizens in the lurch

    For the last two months, Ketan Sawant, a software engineer from Pune, has been struggling to file an online RTI application for his Rajopadhyenagar-based parents. The reason for this being that the Kolhapur Municipal Corporation (KMC) lacks the very facility.

    Sawant has been trying to file a Right to Information (RTI) application questioning the absence of streetlights in the Rajopadhyenagar area where his parents reside.

  • Fr
    Aug
    26
    2016
    AZ: ASAN Service, Korea Interior Ministry sign memorandum

    State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan and the Ministry of Internal Affairs of the Republic of Korea have signed a memorandum of understanding on cooperation on providing e-government and state services.

    The memorandum of understanding was signed by Inam Karimov, Chairman of the State Agency for Public Services and Social Innovations under the President of the Republic of Azerbaijan, and Hong Yun-sik, Minister of Internal Affairs of the Republic of Korea, APA reported.

  • Fr
    Aug
    26
    2016
    Singapore shines at IDC 2016 Smart City Awards

    Singapore scored gold in IDC Asia/Pacific’s 2016 Smart City Asia Pacific Awards (Scapa). The island-state came up as the biggest winner in South-East Asia with three awards.

    The winning Singaporean projects were the Smart Yuhua Residential Estate under the Smart Buildings category; the Initiative to Develop Singapore as a Global Hydrohub in the Smart Water category; and The Next Generation National Trade Platform under the Economic Development Category.

  • Fr
    Aug
    26
    2016
    IN: GST will rise competition among e-players

    The passing of the historic GST Bill by both Houses of Parliament has paved the way for a single tax that would not only subsume all indirect levies but also enable a unified and seamless market. The Goods and Services Tax Constitution (122nd Amendment) Bill when its legislative process gets completed is expected to provide a boost to the Digital India initiative, and eventually to e-governance services which will emerge as a tool to bring a revolution in the digital economy of our country.

    The Bill has enlightened the Central Government’s vision of providing convenient and reliable services through the Digital India campaign. It will allow a robust digital platform for the Indian population to enjoy e-governance facilities with great satisfaction.

  • Do
    Aug
    25
    2016
    US: 5 Attributes of a Good Government Website (Industry Perspective)

    Many government agencies are getting their Web design right. Here are the five attributes these websites likely have in common.

    It’s no secret that in-person processes are increasingly moving to online environments, from financial transactions to planning and booking travel. And government services are following suit. Instead of visiting a city hall or county or state agency, constituents can now apply for health insurance, view legislative sessions and pay parking tickets all from their personal devices.

  • Do
    Aug
    25
    2016
    ICT Ministry creates landscape for the development of digital Thailand

    Strategy expected to lead to a transformed country that maximises use of digital tech in all socio-economic activities

    The Information and Communications Technology Ministry has come up with a four-phase digital landscape covering the next 20 years with a view to developing the country into a fully digital Thailand, in line with the government's overall Thailand 4.0 goal.

  • Do
    Aug
    25
    2016
    Oman employment: Manpower Ministry’s job portal updated

    The portal provided by the Ministry of Manpower, where nationals can apply for private sectors jobs has been updated.

    The portal, now allows job seekers to find vacancies available in the private sector.

    A job seeker can now benefit from the new update as it allows the user to create a personal folder and add the job vacancies that suit him to his folder. The user can also read the descriptions of all the vacant jobs and follow up with the results of the job interviews.

  • Do
    Aug
    25
    2016
    NG: Bandwidth Restrictions - How Govt's Own Policy Is Undermining Digital Inclusion

    Nigeria's march towards digital inclusion may have started, but experts believe that it will take longer than expected to attain the goal, if some retrogressive policies of government are not urgently reversed.

    A case in point is the subsisting federal government's policy and directive that bandwidth should no longer be a recognized item in Ministries, Departments and Agencies' (MDA) budgets.

  • Mi
    Aug
    24
    2016
    KH: Plans for Sihanoukville to Become ‘Smart City’ of the Future

    South Korea is set to help Cambodia develop its metropolitan areas into so-called smart cities.

    Chea Sophara, minister of land management, urban planning and construction, said on Monday that he was due to sign an agreement with his South Korean counterpart this week during a diplomatic visit to the country.

  • Mi
    Aug
    24
    2016
    Jordan to offer 350 e-services by end of 2019

    Jordan’s ICT Minister Majd Shweikeh says a total of 350 fully integrated and automated e-government services will be operational by the end of 2019, reports Jordan Times. The minister said 50 services will be launched in 2016, including the online renewal of driving licences, bringing the total number of e-services to 150.

    Shweikeh said 70 new services will be launched in 2017, and 130 new services are planned for 2018-2019. She said the launch of these smart services will greatly help in improving the business climate in Jordan, adding that automation of services will put an end to bureaucracy, will enhance government agencies' performance and improve services to the public. The number of e-service users is on the rise, but more needs to be done to raise awareness of the benefits of online services, according to the minister.

  • Mi
    Aug
    24
    2016
    VN: Administrative procedure reform - a breakthrough

    The simplification of administrative procedures has been considered a breakthrough in administrative reform over the past five years, since a resolution in the field was issued by the Government for the 2011-2020 period.

    Under the document, administrative procedure streamlining is one of six major pillars of administrative reform, along with the renovation of institutions, the State administrative personnel system and public finances, the improvement of public servant quality and the modernisation of the administrative system.

  • Di
    Aug
    23
    2016
    SG: Bills passed for establishment of IMDA, GovTech

    Two bills were passed on Tuesday (Aug 16), which will pave the way for the establishment of the Info-communications Media Development Authority (IMDA) and the Government Technology Agency, or GovTech.

    With the two new Government agencies, the existing Infocomm Development of Authority of Singapore and the Media Development Authority will see some of its functions merged. The new IMDA will help develop the infocomm sector, while also regulating it. GovTech, meanwhile, will help drive digital transformation efforts in the public sector.

  • Di
    Aug
    23
    2016
    IN: Karnataka: Gadag gets its first ‘Gadag One’ centre

    Three more to be set up shortly

    ‘Gadag One’ centre, which helps the residents to pay the bills of different public utilities under a single roof, was dedicated to the public by Rural Development and Panchayat Raj Minister H.K. Patil on Tuesday.

    Set up on the premises of the office complex of Assistant Commissioner of Gadag on the model of ‘Karnataka One’, the ‘Gadag One’ centre will help the residents not only pay their bills but also to book bus tickets, submit applications for passport and ration cards and also register for Aadhar card. It functions from 8 a.m. to 7 p.m.

  • Di
    Aug
    23
    2016
    IN: Goa: Avertano: VPs will be brought under e-governance within next 2 months

    Minister for Fisheries Avertano Furtado, on Monday, said that the panchayats in the state will be brought under e-governance so as to facilitate the people in getting various certificates and forms online within the next two months.

    Furtado was speaking as the chief guest at the Independence Day programme in Margao after unfurling the National Flag in the presence of the MP Shantaram Naik, and Salcete MLAs including Digambar Kamat and Vijai Sardesai.

  • Mo
    Aug
    22
    2016
    US: Pushing for rural broadband access

    History provides some lessons when it comes to the current push for rural broadband access.

    First, there was the Homestead Act, signed by President Abraham Lincoln in 1862, long before broadband was even a twinkle in any inventor’s eye. The purpose of that act, the president said, was “to elevate the condition of men – to lift artificial weights from all shoulders – to clear the paths of laudable pursuit for all – to afford all, an unfettered start, and a fair chance, in the race of life.” President Lincoln had land for homesteaders in mind, but his idea of providing all with a fair chance formed the basis for developments to come in the 20th century: rural electrification and rural telecommunications. In the 21st century, that fair chance extends to availability of high-speed internet, or rural broadband.

  • Mo
    Aug
    22
    2016
    Taiwan in 10th place in e-government survey by Waseda University

    Taiwan and the United Kingdom tied for 10th place in the 2016 Waseda University International e-Government Rankings, up seven places from last year, according to a statement issued Monday by the National Development Council (NDC).

    The survey results, released Aug. 3, show that the government's continuing efforts to upgrade e-services has won recognition from the world, the NDC said.

  • Mo
    Aug
    22
    2016
    CA: Ontario: Burlington takes aim at removing 'nuisance' signs

    Burlington residents can now report distracting signs advertisements around the city that they feel should be removed for pedestrian and driver safety.

    The new customer service feature for ‘nuisance signs’ is available using the city’s online service request application at www.burlington.ca/servicerequests.

    Residents already use the website, as well as the iPhone or Android app, to report potholes, broken traffic signs, graffiti and coyote sightings.

  • So
    Aug
    21
    2016
    NP: Going digital

    Nepal should perhaps take a leaf out of Thailand’s book and establish a ministry for digital economy

    As the saying goes, ‘A digital economy is born when digital computing technologies enable economic activities.’ Some with the mindset of a bygone era might find it hard to fathom the dictum, but the digital economy has undeniably emerged as an unstoppable force that is growing at a rate of 10 percent per annum—triple the rate of overall global economic growth.

  • So
    Aug
    21
    2016
    DO: Dominican VP underlines challenges to boost digital economy

    Vice President Margarita Cedeno called the digital divide as a source of unacceptable inequality, and said this and six other social obstacles are challenges that lead to achieve better opportunities for all Dominicans.

    Cedeño said that among these commitments are forming a digital citizenship, building an efficient e-government, moving towards an open 'big data' government, boosting the digital economy as the engine of progress, and taking advantage of technology to generate social change and boost digital entrepreneurship and business innovation.

  • So
    Aug
    21
    2016
    CN: Hong Kong: Government to review e-Cert service, which still struggles 16 years after launch

    IT experts say more user-friendly alternatives available, and service should focus on B2B applications instead of B2C

    The government is planning to review development and usage of digital certificates – also known as e-Cert – to find ways of boosting demand after results have been lacklustre since introducing the service in 2000.

    An e-Cert is a digital certificate issued by a certification authority which verifies a user’s identity during authentication of electronic transactions.

  • So
    Aug
    21
    2016
    Malta lagging behind on making government data available online

    In the Digital Economy and Society Index 2016 (DESI 2016) published by the European Commission, Malta has been placed 11th out of the 28 EU Member States.

    Malta's score is above the EU average and its performance is equivalent to that of countries which have developed faster than the EU during last year. Nonetheless, Malta is still lagging behind when it comes to making government data available online and the take up of mobile broadband.

  • Sa
    Aug
    20
    2016
    IN: Policy sales through CSCs still low

    Insurers say mere collection and remittance of premium itself costs more money than allowed by the regulator

    Insurance sales through Common Service Centres (CSCs) is yet to see big growth. Lack of trained sales personnel as well as low awareness among customers has led to a weak growth in new policies being issued by this distribution channel.

    Companies had earlier expressed apprehensions about cost pressures because the regulatory norms don’t support the expenses associated with the CSC channel. Further, with expenses of management tightened, insurers are not in a position to make heavy investments.

  • Sa
    Aug
    20
    2016
    US: Florida: See Health Care Professionals Without Visiting An Office With Health First TeleHealth

    Request a Health First TeleHealth consultation

    Convenient Way For Patients To See Health Care Professionals Without Visiting An Office

    We have all had those days when we just don’t feel well. Not too-sick-to-function, but uncomfortable while we’re at work or school.

  • Sa
    Aug
    20
    2016
    US: Delaware: Digital Health Done Right at a ‘Most Wired’ Health System

    Delaware's Christiana Care, one of the AHA's Most Wired Hospitals, is proving that the mHealth experience focuses on connected care when and where it's needed.

    One of the nation’s most wired health systems is actually trying to get rid of wires.

    The Christiana Care Health System, a Delaware-based network of two hospitals and a broad range of outpatient services and primary care offices, is moving away from the outdated philosophy of seeing a patient only when he or she is sick. The future, says Randy Gaboriault, MS, lies in a digital technology strategy that surrounds every patient and engages when needed.

  • Fr
    Aug
    19
    2016
    US: Santa Fe, N.M., Launches Open Data Spending Portal

    In a partnership with OpenGov, Santa Fe released an online spending portal, thus creating more transparency within city government.

    The city of Santa Fe on Wednesday launched a new website that officials say gives the public “unprecedented access to city budget data.”

    The online transparency portal comes as City Hall continues to face criticisms over a budget gap of up to $15 million that led to service cuts and fee hikes for the current fiscal year. It also follows scathing reviews of the city’s management of a $30 million bond program for park improvement projects.

  • Fr
    Aug
    19
    2016
    US: Municipal Broadband? Federal Court Tells FCC 'No'

    The U.S. Court of Appeals told the Federal Communications Commission it was overstepping its powers in allowing municipalities to ignore state laws prohibiting public broadband rollouts.

    On Aug. 10, a federal appellate court ruled against a Federal Communications Commission (FCC) plan that would have allowed municipalities to build their own broadband networks, despite state laws explicitly prohibiting such buildouts. Such laws limiting government entry into the commercial broadband market exist in varying forms across 19 states. The ruling is seen by many broadband advocates as a blow to the vision of a future broadband market brimming with competition, and that provides cheap and equal access.

  • Fr
    Aug
    19
    2016
    US: California: Words of IT Wisdom From Silicon Valley to Governments

    Palo Alto’s city manager wants governments to rip up the IT rule book to make better investments.

    Local governments will spend in excess of $50 billion this year on information technology. More than half of that money will go toward maintaining outdated and ineffective computer systems. As cities approach the inevitable task of replacing and updating them, James Keene has one piece of advice: Decentralize.

  • Do
    Aug
    18
    2016
    KZ: Preliminary results of tax and custom systems integration

    Tax revenues to the budget increased by one trillion tenge, and the effectiveness of customs inspections increased by 6 times. This is the result of the integration of the tax and customs systems, experts say. Combining these databases has helped to reduce the VAT refund deadlines. In addition, payment of duties and taxes are now can be confirmed through the e-government portal. Previously, this process took about 3 days, now it is done in seconds.

  • Do
    Aug
    18
    2016
    MU: Republic of Korea to Share E-Government Experience With Mauritius

    The Ambassador designate of the Republic of Korea to Mauritius, Mr Kwon Young-Dae, expressed the interest of his country to share with Mauritius the Korean experience and expertise with regard to e-Government.

    Mr Kwon who was speaking this morning following a courtesy call on the Prime Minister, Sir Anerood Jugnauth, at the New Treasury Building in Port Louis said that he will have further discussions with the Mauritian side for the provision of technical assistance in e-Government given that Korea is one of the world leaders in this field.

  • Do
    Aug
    18
    2016
    GBJ: Online registration for elections here by 2018

    Online electoral registration could be in place for the 2018 general election, the States has announced.

    The move comes as part of the States’ e-government programme, and is aimed at making entry onto the electoral roll easier and more efficient. Currently Islanders must fill in and deliver a form to their parish hall in order to register.

  • Do
    Aug
    18
    2016
    US: Data Analytics Helps Bexar County, Texas, Reduce Inmate Population, Save Millions

    The Bexar County Jail reduced its prison population by more than 25 percent using data analytics.

    In 2009, Texas' Bexar County — the sixth-fastest growing county in the United States — had a problem: The Bexar County Jail was beyond capacity. At that time, about 4,700 inmates were held in a jail with the capacity for 4,563.

  • Do
    Aug
    18
    2016
    US: 'Customer-First' Thinking Helps Government Navigate the Changing Digital Landscape (Industry Perspective)

    A constituent-centric approach is often the first step governments can take to keep up with the daunting tide of new technology.

    According to Gartner’s 2016 CIO Agenda report, a portfolio of citizen- and business-facing digital government solutions is no longer a luxury but a must-have — something with which I wholeheartedly agree. And while it can appear at times that the public sector’s technological progress doesn’t always keep pace with private industry, most agencies are in fact committed to transforming their service models with digital technology.

  • Do
    Aug
    18
    2016
    US: Mississippi: Jacksonville: The Big Power of Data in a Small City

    Mississippi's capital is showing that you don't have to be a Chicago or a New York to make good things happen.

    It is easy to look at the data-driven management successes of place like Chicago or New York and conclude that the sophisticated application of data analytics requires the urban scale and resources of a big city. The story of Jackson, Miss., population 173,514, and its dramatic ramp-up of the use of data to tackle the city's problems in the past year belies this assumption.

  • Do
    Aug
    18
    2016
    What is the Internet of Things?

    A look at the basics of the concept.

    The concept of the Internet of Things (IoT) is nebulous by design.

    Oh, a definition is easy. The ITU, the United Nations’ information technology arm, has defined IoT as “a global infrastructure for the information society, enabling advanced services by interconnecting (physical and virtual) things based on existing and evolving interoperable information and communication technologies.”

  • Mi
    Aug
    17
    2016
    US: Georgia: Cobb considering new website, related services

    The county government is looking to overhaul its website.

    Today, county staff are scheduled to ask commissioners to hold public hearings on the proposal, since the work is expected to cost more than $100,000. The work would include planning, design and development of a web portal, an online content management system, optional web hosting, web portal security and implementation of the web portal.

  • Mi
    Aug
    17
    2016
    US: 'The Disney Way' Helps Ottawa County, Mich., IT Staff Communicate, Build Relationships

    By developing a customer service vision, story and codes of conduct, the county has worked with employees to develop a much different and better expectation.

    Treat customers as you would treat guests in your own home. And never refer to them as customers. They are your guests.

    This is the No. 1 rule at Disney, according to Capodagli Jackson Consulting. And while it may seem obvious to adopt such a rule at an amusement park, restaurant or department store, the concept may also prove worthwhile for government — which also is beginning to embrace it. Take Ottawa County, Mich., for example; here, all government workers participate in the Disney Way customer service training.

  • Mi
    Aug
    17
    2016
    US: When Minutes Matter 911 Upgrades Can Save Lives

    For emergency services to successfully save lives, core functions like 911 must be up to date. Changes in technology have created problems for providers working with outdated systems, but also offer great potential for reforms that will enable better services.

    ESSENTIAL 911 UPGRADES

    911 systems have served the public for the last 40 years. They were originally designed to take calls from landlines; the data collection technology available under old systems was based on gathering location information from landline numbers to localize an emergency to a particular address. But in the last decade, the percentage of 911 calls made from cell phones has skyrocketed. This has led to challenging times for 911 call centers as the technology underpinning the old systems no longer works in an increasingly mobile world. Operators’ inability to locate cell phone calls has proven deadly when callers are unaware of their precise location.

  • Mi
    Aug
    17
    2016
    VN: Hanoi launches e-government system in 12 districts

    Hanoi started providing online public services in 144 wards of 10 districts from August 10 after successfully piloting the model in two other districts of Long Bien and Nam Tu Liem.

    From now on, locals in the capital city can access the website egov.hanoi.gov.vn to process administrative procedures such as registering a birth, death or marriage, and certifying copied documents in Vietnamese.

  • Mi
    Aug
    17
    2016
    UAE among top performers in E-Government Development Index 2016

    Huge success and progress in the country’s smart transformation initiatives

    The UAE prominently featured major developments in its e-services and ranked high in the latest UN Department of Economic and Social Affairs’ (DESA) E-Government Development Index (EDGI) Survey 2016, according to UN DESA’s Vincenzo Aquaro, Chief E-Government Branch, Division for Public Administration and Development Management.

  • Di
    Aug
    16
    2016
    US: Connecticut Launches Mobile App For Natural Disasters, Emergencies

    State officials hope a new mobile app can better connect state residents to information and resources during emergencies.

    The app, CT Prepares, was introduced Tuesday by Gov. Dannel P. Malloy at a press conference at the state emergency operations center. It is available for Apple and Android devices for free and allows users to read how to prepare for emergencies, connect with utility companies, check weather reports and get the latest updates from state officials.

  • Di
    Aug
    16
    2016
    LK: Warning of new rival telecom provider

    Harin Fernando, Minister of Telecommunication and Digital Infrastructure rang an alarm bell on Monday for Sri Lanka Telecom (SLT) slamming its complacency and sluggishness in getting things done, and went on to warn that a rival semi-government telecom company would be formed if the worst came to worst.

    "SLT is excessively unionized and getting things done productively is very difficult. 48% of SLT's operational expenses constitute employees' salaries. For Dialog, this figure is only 7%. Aware of this situation, I haven't given a single job for anyone in the SLT. SLT employees apparently feel too complacent with the monopoly they enjoy. Although SLT comes under my purview, I have told them that they have to fall in line or otherwise a new semi-government ICT company will have to be established", the minister said.

  • Mo
    Aug
    15
    2016
    E-government a powerful tool, UN survey finds

    A new United Nations report has found that e-government is an effective tool for facilitating integrated policies and public service by promoting accountable and transparent institutions, such as through open data and participatory decision-making, and therefore it has the potential to help support the implementation of the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs).

    The report 2016 UN E-Government Survey, produced every two years by the UN Department of Economic and Social Affairs, is the only global report that assesses the e-government development status of all 193 Member States of the UN.

  • Mo
    Aug
    15
    2016
    UK tops UN e-government league

    Britain has the best blend of telecoms, human capital and online services according to newly published international index

    The UK has come out as the leader in the United Nations’ rankings for e-government, topping the table in the new survey published by the UN Department of Economic and Social Affairs (Undesa).

  • Mo
    Aug
    15
    2016
    Oman Broadband sets target at 130,000 units by the year end

    Oman Broadband keeps an ambitious target of reaching to 130,000 houses by the end of 2016 as it already has access to 60,000 houses in Muscat. The national broadband company of the Sultanate aspires initially to assist the government to achieve its larger goal of e-government and serve the national aspiration of serving the people with the smartest possible broadband facility. This was stated by Hamood al Rashdi, Manager Business Relationship, during the opening of the Oman Broadband Exhibition at the Salalah Tourism Festival (STF). He called the occasion as reaching out to people and raise awareness about the service.

  • So
    Aug
    14
    2016
    Vietnam 89th in UN e-government development index

    Vietnam has been ranked 89th out of 193 countries and territories in the e-government development index (EGDI) in 2016, up ten places compared to two years ago, according to the e-government survey 2016 conducted by the United Nations.

    In Southeast Asia, Vietnam’s EGDI is ranked sixth, with Singapore being the highest regionally and ranking fourth globally. Malaysia ranked 60th globally, the Philippines 77th, Brunei 83rd, Indonesia 116th, Laos 148th, Cambodia 158th, Timor Leste 160th, and Myanmar 169th.

  • So
    Aug
    14
    2016
    IN: Amit leads eGov Emerging Technologies Session at Pune

    During on the ongoing 20th edition of Express Technology Sabha at Pune, Amit Sharma, Managing Director, J and K State Industries Development Corporation (SIDCO) led from the front in leading a crucial session of Emerging Technologies in e-Governance in a panel discussion comprising of heterogenous group of experts of the domain in a jam-packed learned gathering comprising of bureaucrats, technology experts, corporate haunches, PSU heads and media experts.

    It is pertinent to mention here that this version of Express Technology Sabha was inaugurated by Chander Parkash Ganga, Industries and Commerce Minister of J and K wherein he also gave awards to the innovative e-Governance initiatives taken across the board in the nation yesterday evening.

  • So
    Aug
    14
    2016
    IN: The multiple facets of Aadhaar

    The Government’s decision to link direct benefit transfers with Aadhaar can be a game-changer in a sense that it will empower not only various schemes but also numerous sections of the society. Sooner or later, Aadhaar has to become the aadhar of the country

    Aadhaar is a 12-digit unique identification number issued by the Unique Identification Authority of India (UIDAI) for all residents in the country on a voluntary basis. The number is stored in a centralised database and is linked to basic demographics and biometric information-photograph, 10 fingerprints and iris of each individual. It ensures uniqueness and there can be no space for duplicity in the future as per the present technology.

  • Sa
    Aug
    13
    2016
    BH: Leadership congratulated on ICT achievements

    The Kingdom of Bahrain achieved a ranking of 11th place in the Telecommunications sub-index of the2016 edition of the e-Government Development Index (EGDI), published by the United Nations, which represents an increase of 15 ranks over its previous position in the index in 2014.

    The Kingdom’s achievement, which was announced in the United Nations latest e-Government Survey Report published last month, represents the latest in a series of international achievements for the Kingdom of Bahrain which comes as a result of the Government’s strategic leadership in developing the Kingdom, as well as the unceasing efforts of all relevant governmental entities and sector stakeholders.

  • Sa
    Aug
    13
    2016
    'Why are areas with poor broadband not getting the service they need?'

    MPs demanded last week that BT Openreach "gets it house in order", and we now hear that the regulator Ofcom has ruled Openreach should have its own board, branding and control over its budget allocation.

    And while this now has the attention of the national stage, these criticisms put on Openreach are nothing new, and the slow provision of broadband services to rural areas is not a uniquely British problem either.

  • Fr
    Aug
    12
    2016
    US: What Is 311?

    Cities have benefited greatly from the merger of technology with a three-number hotline. The result: better service delivery for citizens and more data about how to run local government.

    America’s highly popular hotline service, known as 311, is a non-emergency phone number that people can call in many cities to find information about services, make complaints, or report problems like graffiti or road damage. Even in cities where a different phone number is used, 311 is the generally recognized moniker for non-emergency phone systems. Since its inception, 311 has evolved with technological advances into a multi-channel service that connects citizen with government, while also providing a wealth of data that improves how cities are run.

  • Fr
    Aug
    12
    2016
    Vietnam's capital set to provide free public WiFi service

    Vietnam's capital Hanoi is set to provide free public WiFi service by the end of 2016, said Hanoi's department of information and communication on Friday.

    The department said Hanoi is planning to install free public WiFi spots in many outdoor places to boost tourism, and for local citizens to look up traffic information, local VNExpress online newspaper reported on Friday.

  • Fr
    Aug
    12
    2016
    UN Survey Endorses E-government for Implementing Global Sustainability Goals

    …Africa lagging behind Europe, Americas, Asia and Oceania

    A new United Nations report has endorsed the use of e-government as an effective tool for facilitating integrated policies and public service by promoting accountable and transparent institutions, such as through open data and participatory decision-making.

    The survey says it has the potential to help support the implementation of the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs).

  • Fr
    Aug
    12
    2016
    IN: E-Governance plan to cover all Goa Panchayats in 3 months

    All Panchayats in Goa will be covered under an e-governance scheme in the next three months, allowing people to obtain Government services with ease, the Assembly was informed today.

    "We are taking the e-governance scheme to all Panchayats in the next two-three months. All Government documents would be made available online so that the people don't have to travel to taluka headquarters or state capital for obtaining them," Panchayat Minister Rajendra Arlekar said.

  • Do
    Aug
    11
    2016
    PH improving in ICT development for public service

    A United Nations (UN) survey showed the Philippines improving in terms of maximizing information and communications technologies to deliver service to the public. Based on the 2016 UN E-Government Survey, the country climbed 24 notches to rank 71st out of 193 countries in “e-government development.” The UN refers to e-government as the “use and application of information technologies in public administration” for data management and streamlining, enhancement of delivery of public service and expansion of communication channels.

  • Do
    Aug
    11
    2016
    AU: E-participation rising, but UK now beats Australia at e-government

    Australia has maintained its place as the second-best country for e-government in the biennial United Nations e-government survey.

    It took out second place to the United Kingdom — which shot up the ranks thanks to early adoption and a concerted focus on digital by the British government — on both this year’s e-government development index and e-participation index.

  • Do
    Aug
    11
    2016
    GB: Will Whitehall power struggle cripple Government Digital Service?

    After losing its second leader in less than a year, does the Government Digital Service stand any chance of a successful future?

    When Computer Weekly broke the story that Kevin Cunnington of the Department for Work and Pensions (DWP) was taking over as the new head of the Government Digital Service (GDS), many were surprised. Others have been expecting an uprising.

  • Mi
    Aug
    10
    2016
    Kazakhstan among Top 10 Asian Countries for E-Government, UN Says

    Kazakhstan ranks seventh among Asian countries for e-government in 2016, a United Nations report said.

    The “100 Concrete Steps to Implement Five Institutional Reforms” initiative launched last year by President Nursultan Nazarbayev “has the potential to support the establishment of a modern, professional and independent public service,” the UN stated in its 2016 E-Government Survey.

  • Mi
    Aug
    10
    2016
    MY: A long wait to connect

    Many years have passed since we gained the privilege of staring into the expanse of cyberspace. In the early days, we had only one main player. Since then, more Internet service providers have jumped on the bandwagon. But despite numerous “upgrades” and “maintenance” episodes on all sides, there really isn’t much to show for their efforts. I remember dial-up being very slow those many years ago but surely connectivity should have improved with all the other service providers in the market now? So where exactly is the problem here?

  • Mi
    Aug
    10
    2016
    APEC: Data security concerns trip up port connectivity push

    Data protection is emerging as a major hurdle in the push towards building a paperless and efficient cross-border supply chain with widespread reluctance by parties involved to share their information.

    Asia-Pacific trade is increasing and economies have become more interdependent and better connected, but the transport of cargo across many borders remains a complex and inefficient process, with customs clearance in many states even identified as a barrier to trade.

  • Mi
    Aug
    10
    2016
    Azerbaijan up 12 points in UN's E-Government Development Index ranking

    Azerbaijan has risen by 12 points in the E-Government Survey 2016 compiled by the UN, which is traditionally published every two years.

    The country went up from 68th place to 56.

  • Mi
    Aug
    10
    2016
    Smartphones heart of smart city

    President of Iran Urban Economics Scientific Association has said smartphones are currently the heart of smart cities.

    Hossein Mohammadpour Zarandi told reporters on Tuesday that 660 million people owned smart cell phones; “this figure shows an upsurge from 140 million people 2008-2012 worldwide; therefore, it seems that smart phone is the main tool of smart city,” he added.

  • Di
    Aug
    09
    2016
    South Korea Misses First Place in UN e-Government Rankings

    South Korea fell to the third place from the first in the 2016 e-government survey with the country’s human capital index moving down by 12 spots.

    The UN compiles the e-government survey and releases the index every two years after the evaluation of member countries’ e-government levels. It had revealed six core assessment items every time before the launch of evaluations. The e-government evaluation standards of the 2016 United Nations (UN) survey, however, were undisclosed.

  • Di
    Aug
    09
    2016
    How did ASEAN countries fare in the UN rankings?

    Indonesia fared the worst.

    Malaysia, Indonesia and Singapore all fell in their e-government rankings compared to their position in 2014, the UN e-Government rankings show.

  • Di
    Aug
    09
    2016
    UN: Number of countries embracing open government surges

    A new United Nations survey detailing e-government trends shows the number of nations offering open datasets more than doubled since 2014.

    The number of countries providing open access to government data has more than doubled in the past two years, according to figures released in a new report from the United Nations.

    The report, the latest in a series of biannual surveys documenting the evolution of electronic government globally, found that 106 out of 193 member countries now make open government data catalogues, or data sets, available to the public, up from 46 countries in 2014.

  • Di
    Aug
    09
    2016
    NG: NITDA: People, process, tech key to e-governance

    The National Information Technology Development Agency (NITDA) has identified people, process and technology as key success factors in the deployment of electronic or e-governance tool in the country and the benefits therefrom.

    Its acting Director General, Dr Vincent Olatunji who spoke on: Information Technology- A Veritable Tool for Governance and Achieving a Corrupt Free Public Administration, at Nigerian Telecom Awards, in Lagos said President Muhammadu Buhari has mounted a holistic anti-corruption crusade as one of the tenets of his administration, adding however that strong and transparent institutions are required to achieve good governance and a corrupt free administration.

  • Mo
    Aug
    08
    2016
    US: What Is a Chief Technology Officer?

    While a general definition is not useful, the role can be better understood through an ontological process.

    Unlike the chief information officer (CIO), the role of chief technology officer (CTO) does not have a standard definition. Because this role varies so much from one organization to the next, saying the CTO is the person in charge of technology is as specific as one can be without looking at a given organization's structure, mission and history.

  • Mo
    Aug
    08
    2016
    US: What Is a Chief Information Officer?

    For CIOs, emphasis is usually placed on the customers and their needs rather than the technology itself.

    As the power of technology has grown in recent years, the relevance of the chief information officer (CIO) role has expanded in kind. Nearly all businesses rely on modern technology, and so they also need someone who can manage those assets effectively. And the CIO is the person responsible for developing a technology strategy and ensuring the efficacy of his or her enterprise's computer systems, all to support the organization's grander designs.

  • Mo
    Aug
    08
    2016
    UAE regional leader in e-services

    New UN report places UAE in eighth place globally in online public services

    The UAE has ranked first in the region for e-services, and eighth globally, a new UN report shows.

    The achievement is reported in the 2016 E-Government Development Index (EGDI) issued by the UN Department of Economics and Social Affairs.

  • Mo
    Aug
    08
    2016
    Qatar ranks third in '2016 Online Service Index'

    Qatar has been ranked among the 'top 10 Asian economies' in the ‘Online Service Index’ of the biannual E-Government Development Index (EGDI) released recently by the UN Department of Economic and Social Affairs (UN DESA).

    Qatar, along with Saudi Arabia, was ranked third among GCC states scoring 0.67391.

    On the e-participation index, Qatar was ranked third along with Kuwait, among Gulf countries and 55th globally with a score of 0.6441.

  • So
    Aug
    07
    2016
    IN: Central staffing agencies to be linked to integrated info system

    To ensure greater transparency, the government has decided to link the Central recruitment agencies like the UPSC with the Integrated Information System for Public Recruitment Agencies (IISPRA), which will serve as the window for display of details of recruitment examinations along with marks and ranking. The results will be available online.

    The Ministry of Personnel has said the National Informatics Centre (NIC), mandated to be the “prime builder” of e-Government and e-Governance applications up to the grassroots and a promoter of digital opportunities for sustainable development, will develop a website called Integrated Information System for Public Recruitment Agencies.

  • So
    Aug
    07
    2016
    UAE ranks 8th globally and 1st regionally in UN’s 2016 e-Smart Services Index

    The UAE has moved up four places in its position in the e-smart services index of the E-Government Development Index, EGDI, issued by the United Nations Department of Economics and Social Affairs, UNDESA, ranking in joint 8th place globally with the Republic of Estonia. The EGDI is an important component in the overall index used to determine growth in e-government development.

    The current ranking consolidates the UAE's regional leadership in the e-services index, ranking 1st place in the Gulf, the Arab World and the West Asian region, and 3rd in Asia. For the e-participation index, the UAE and the Kingdom of Bahrain are ranked number 1 in the Arab World and are also tied at 32nd place globally.

  • So
    Aug
    07
    2016
    Government initiative to take e-commerce in rural Bangladesh

    The Bangladesh government has adopted a plan to take e-commerce to rural areas.

    The new initiative aims to set up an ‘e-shop’ in all the 64 districts, which will be connected to a central e-commerce website bringing buyers and sellers together at a single platform.

    The e-shops will list local businesses and the products they offer, which will allow them to connect buyers in different parts of the country, skipping middlemen.

  • So
    Aug
    07
    2016
    Improvement in Brunei e-Government ranking

    Darussalam’s ranking in e-Government initiatives penetration showed a slight improvement during a 2016 survey carried out by the United Nations (UN). The Sultanate is ranked 83rd out of 193 countries globally, up three notches from 86 in the last survey conducted in 2014.

    Initiated by the UN Division for Public Administration and Development Management to support member states’ efforts in e-Government and information communications technologies (ICT) for socio-economic development, the biennial comprehensive survey includes 193 UN member states.

  • So
    Aug
    07
    2016
    UN: New global survey shows E-government emerging as a powerful tool

    The United Kingdom, followed by Australia and the Republic of Korea, lead the world in providing government services and information through the Internet, e-government, according to a new survey released by the United Nations showing the progress of nations in promoting e-government.

    The 2016 UN E-Government Survey provides new evidence that e-government has the potential to help support the implementation of the 2030 Agenda and its 17 sustainable development goals (SDGs).

  • Sa
    Aug
    06
    2016
    US: The Struggle to Innovate: Government, Industry Team Up to Ease Cloud Purchasing

    Unique public-private partnership develops contracting language to help make the cloud work for the public sector.

    With perennially challenging budget environments and fierce competition for funding, government is well known for stretching legacy technology systems past their useful life, and then paying to maintain what should have been put down years before. But it isn’t necessarily the fault of those in government IT. When faced with the dilemma of struggling to procure the latest functional tech or scratching together the funding to simply keep things running status quo, it can be hard to tip the scales in the right direction.

  • Sa
    Aug
    06
    2016
    IN: Jharkhand: IT sector push with new govt draft policy

    The state government has prepared the draft of its new IT and IT-enabled services (ITES) policy. If approved, it will replace the 2004 policy and will facilitate investments, provide job opportunities and bolster e-governance in Jharkhand, the state IT and e-governance department said.

    The draft policy, which has been framed for 2016-21, has been sent to the state's IT industries for suggestions. A final draft, which will be prepared after incorporating necessary changes, will be sent to the state cabinet for approval by mid-August, department officials said.

  • Sa
    Aug
    06
    2016
    IN: First e-office in Mizoram - UD&PA Dept to set trend of conveience

    Urban Development & Poverty Alleviation (UD &PA) Department takes organised steps to become the first e-office in Mizoram.

    Minister of Dept. Zodintluanga called a meeting in this connection at his office today. Where he informed the meeting of how UD&PA Department prepares to become the first e-office in Mizoram and added, ” We plan to transform into e-office by November”.

  • Sa
    Aug
    06
    2016
    IN: Punjab: Smart city mission: Ludhiana may get 1,000 ‘smart poles’ if civic body okays proposal

    City residents will soon see smart poles on roads if the municipal corporation gives a go-ahead to the proposal that it received from a private company on Friday.

    This will be a pilot project in the state. However, MC authorities will take the final call. Ludhiana was the first city from Punjab to make it to the first list of smart cities announced by the Centre.

  • Fr
    Aug
    05
    2016
    MU: Prime Minister's Office Launches an E-Procurement System

    An e-Procurement system for the implementation of the E-Business project at the Home Affairs department of the Prime Minister's Office was launched yesterday at the Treasury Building in Port Louis. This system will enable bidders to submit their bids online on the Government e-Procurement portal.

    The following services will be accessed on a 24-hour basis around the world and all documents will be sent and processed online: Issue of Citizenship Certificate; Issue of Certificate under the Non-Citizenship Property Restriction Act; Issue of Apostille Certificate under the Hague Convention; Processing of Residence Permit; Processing of Visa; and Processing of request to access VIP/State lounge at the airport.

  • Fr
    Aug
    05
    2016
    NG: New Drive for Innovative Technology in Delta State

    The current public private partnership between the Delta State Government and Mobile Software Solutions Limited to drive technology innovation through a dedicated hub, will help diversify the state's economy beyond oil.

    Following the dearth of technology skills among Nigerian youths, governments across all levels are beginning to device new ways of developing human capacity skills in Information and Communications Technology (ICT), designed to drive technology innovation across the country.

  • Fr
    Aug
    05
    2016
    US: Pennsylvania: Chester County ranked in digital operations

    Chester County recently was presented with a Digital Counties Survey award that recognizes the most innovative digital counties in the nation. Chester County ranks 10th among America’s 3,000-plus counties.

    Presented by the Center for Digital Government and the National Association of Counties, or NACo, the survey identifies the best technology practices among U.S. counties, including initiatives that save tax dollars through newfound efficiencies, boost transparency, focus on cybersecurity and citizen engagement, and that innovate through unique projects.

  • Fr
    Aug
    05
    2016
    EE: Digital Identity For 21st Century

    How assured digital identities work? How they tie into identity-based technology? What’s the role of Estonia and its e-residency in this?

    A small, exclusive conference The Future of Identity, held September 1-3 in Tallinn, will look for answers to these profound questions in digital identity space.

  • Fr
    Aug
    05
    2016
    NG: NITDA's Taraba Smart City Project Gets Global Recognition

    The Jalingo Smart City Tracking and Monitoring project, designed and implemented under the tutelage of the Smart City initiative of the National Information Technology Development Agency NITDA, has been globally recognised.

    The project was awarded the Global City Teams Challenge (GCTC), $10,000 Leadership Prize at the just- concluded Smart City Innovation Summit in Austin, Texas, United States.

  • Fr
    Aug
    05
    2016
    ZA: Gauteng e-govt aims to develop ICT entrepreneurs

    Gauteng's Department of e-Government has partnered with the Step Up 2A Start Up programme, to increase ICT skills and develop young entrepreneurs to grow the sector in townships in the province.

    Step Up 2A Start Up is an entrepreneurial initiative of the National Youth Development Agency that aims to inspire entrepreneurship and wealth creation.

  • Do
    Aug
    04
    2016
    US: Municipal Analytics, the Startup Way - Bringing Chicago’s Food Inspections Forecasting Initiative to Maryland and Beyond

    One of the great promises of open government this decade has been that it can serve as a catalyst for a new civic-centered “innovation ecosystem.” This ecosystem, replete with successful startups and data-driven advancements in government operations, could not only enhance transparency, but spur replication and generate economic value for cities. In 2013, McKinsey and Company concluded that open data, in all its forms, had the potential to contribute $3 trillion a year of value across the global economy. This and other reports set off a wave of excitement, encouraging The Economist to declare that “the open data movement has finally come of age.”

  • Do
    Aug
    04
    2016
    US: Massachusetts: New Boston.gov Launches as a Constantly-Evolving Portal

    Much like Facebook updates and changes every few weeks, it's expected that the new Boston website will do the same rather than be static for 10 years.

    In one of the earliest manifestations of government's embrace of the iterative-design trend, Boston announced on July 20 the launch of its redesigned website. First released as a pilot in January, the new Boston.gov design is now the city's main online presence, boasting all the expected trappings of a modern website, such as responsive design, prominently placed service buttons, notices of upcoming events and social media integration — but also some new things, too.

  • Mi
    Aug
    03
    2016
    GH: Adopt E-transactions to reduce corruption

    The Minister for Trade and Industry, Dr. Ekow Spio-Garbrah has called for the introduction of e-transactions throughout the commonwealth to facilitate less human interactions during exports transactions and ensure efficiency in the public sector.

    Dr Spio-Garbrah explains that human interactions often stems up corruption which then cripples business activities and productivity in the country.

  • Mi
    Aug
    03
    2016
    IN: Taking IT skills to the masses

    DISHA, an ambitious government initiative, strives to impart IT education to more than 50 lakh individuals by 2018

    The quest to make India a digital superpower requires that its citizens understand the basics of information technology (IT). So, to equip citizens with knowledge of IT basics, the government and its various agencies such as the Department of Electronics and Information Technology (DeitY) and the Department of Telecommunications (DoT) came up with the National Digital Literacy Mission (NDLM) in August 2014. The idea was to train 10 lakh citizens of the country.

  • Mi
    Aug
    03
    2016
    KZ: New system to simplify customs procedures

    According to the Committee of the State Revenues of the Finance Ministry, a new system of ‘single window’ that simplifies customs procedures for both exporters and importers will be introduced in 2017. The automated system will include all information about licenses and approval documents. This system will be combined with the ‘E-Government’ and databases of the Ministry of Agriculture, the Ministry of Health and Social Development and, the Ministry of Internal Affairs. This will halve the waiting time for bureaucratic approvals necessary for businesses. The mechanism will allow the exchange of data between government agencies of the Eurasian Economic Union.

  • Mi
    Aug
    03
    2016
    NG: NITDA’s Taraba Smart City project hits global recognition

    Wins $10,000 prize

    The Jalingo City’s Smart IDP Tracking and Monitoring project, designed and implemented under the tutelage of the National Information Technology Development Agency’s (NITDA’s) Nigeria Smart City Initiatives has won a global recognition.

    The project was awarded the Global City Teams Challenge (GCTC) a $10,000 Leadership Prize at the just- concluded Smart City Innovation Summit in Austin, Texas, United States.

  • Di
    Aug
    02
    2016
    US: Jasper County, Ill., Considers Software that Maps 911 Callers' Locations

    The software also gives police and deputies instant access to a network of records at traffic stops, and helps with jail management.

    Jasper County, Ill., officials say they're researching a software program that would show where 911 callers are on a map, give police and deputies instant access to a network of records at traffic stops, and help with jail management.

  • Di
    Aug
    02
    2016
    US: Gov Tech Companies Are Finding a Business Model

    Investor interest is helping to point a lot of startup energy at government. Does this mean there's a place for innovation at city hall?

    When SeamlessDocs came to life in 2012, “there was no such thing as government-focused investors,” recalled CEO Jonathon Ende.

  • Mo
    Aug
    01
    2016
    Africa can lead in digital

    Gordon Greylish, VP, Sales and Marketing Group General Manager, Governments and World Ahead Division, Intel, discusses how embracing the 3rd industrial revolution will assist in addressing issues like diversifying economies and improving efficiency.

    One interesting theme took centre stage during panel discussions at the recently concluded World Economic Forum on Africa in Rwanda; that what the continent needs as much as roads, dams, power plants (although there is still more development required) is a way to embrace technology and infuse digital transformation in all sectors.

  • Mo
    Aug
    01
    2016
    KG: “Address register” system to be used in election to local councils

    "Address register" system will be used in election to local councils. The State Registration Service reported.

    According to the head of service Taiyrbek Sarpashev, "Address register" is the result of the digitization of real estate databases and address lists. It includes more than 32,000 streets across the country. "This system is one of the most important universal instruments in the transition to e-government," the official said.

  • Mo
    Aug
    01
    2016
    NG: KOICA trains 125 on e-govt.

    The Korean International Cooperation Agency (KOICA) has trained 125 public service officers on e-government.

    The trainees were among the 22,652 Nigerian government officials targeted for the training which is to be conducted 357 times for a 5 year period - 2013 to 2018.

  • Mo
    Aug
    01
    2016
    IN: Bengal cyber security centre to offer more than just forensics analysis

    The proposed centre of excellence on cyber security in West Bengal is likely to be an advanced one with the latest technologies, not just for post-crime forensic analysis.

    The proposed centre of excellence on cyber security in West Bengal is likely to be an advanced one with the latest technologies, not just for post-crime forensic analysis. “This will be not just a cyber forensic lab for any post-cyber crime but will also work for prevention and restoration of systems post-crime, which will be unique,” head of the state’s e-governance mission team Abhishek Roy told PTI.

  • So
    Jul
    31
    2016
    IN: Crime tracking across all police station in Odisha by March next year

    The State Government on Saturday asserted that the Crime and Criminal Tracking Network System (CCTNS) will be made operational in all police stations from March, 2017.

    “The CCTNS has 10 major components. There has been significant progress in eight parameters. The system will be functional in all police stations by March, 2017,” Principal Secretary of Home Department Asit Tripathy told reporters after a high-level meeting here.

  • So
    Jul
    31
    2016
    PH: 1st satellite-based e-health

    A satellite-based e-health platform was installed in the rural hospital of German Doctors for Developing Countries in Buda, Marilog District, Davao City.

    Launched last Friday in a press briefing at the Seda-Abreeza Hotel, the e-health solution dubbed as Satmed was made possible by SES, a Luxembourg-based satellite operator in partnership with the Luxembourg Ministry of Foreign and European Affairs.

  • Sa
    Jul
    30
    2016
    OM: Salalah to host international e-commerce conference

    Oman Chamber of Commerce and Industry (OCCI) in the governorate of Dhofar, will organise the fourth international e-commerce conference under the theme ‘e-payment’, in collaboration with Middle East Centre for Social Consultancies and Studies

    The opening ceremony of the two-day conference, which starts at Crowne Plaza Hotel Salalah on Tuesday, will be held under the auspices of Sayyid Mohammed bin Sultan Al Busaidi, minister of state and governor of Dhofar.

  • Sa
    Jul
    30
    2016
    CY: Government bills submitted to House going electronic

    Bills slated for discussion at the House from now on will be submitted electronically in a bid to reduce printing paper as last year alone for the distribution of 300 bills more than 1.5 million paper sheets were used.

    The move followed the agreement of House speaker Demetris Syllouris and Undersecretary to the President Constantinos Petrides who discussed the electronic interconnection between government ministries and the parliament so that all bills are submitted to the legislative body electronically. The goal is to eliminate paper use in parliament within the next five years.

  • Sa
    Jul
    30
    2016
    US: State and Local Governments Can Boost Productivity with Strategic IT Investments

    If state governments were to fully develop IT-driven productivity strategies, they could realize as much as $11 billion in savings over the next five years.

    State governments have readily adopted IT to improve the convenience and quality of services, but few have managed to use IT to reduce costs. The time is ripe for the public sector to fulfill the original promise of e-government by using technology to boost productivity.

  • Fr
    Jul
    29
    2016
    MT: Creating the digital community

    The digital economy is an area with untappedpotential for both the European Union and Ukraine. Digital technologies, services and systems are of vital importance for social development and can create growth and jobs in all areas of economy from the smallest, most traditional manufacturer to newly-emerging hi-tech industries.

    Take, for instance, digitisation of industry and the way this will reshape the way we live, work and do business. In the next few years, we will see millions of interconnected devices and almost half of the mobile transactions facilitated by people’s phones. Soon, the fastest-growing companies will use smart machines to increase their efficiency and productivity and reduce costs. Traditional sectors of the economy, as well as public administration, will benefit a lot from analytical services based on big and open data. It is in the clear interest of the EU and Ukraine to cooperate closely in the digital matters for the benefit of our economies and societies.

  • Fr
    Jul
    29
    2016
    SG: Chatting up the Government will soon be a possibility

    The team behind virtual assistant Ask Jamie started off its development trail in 2014 with a simple premise: How do we improve citizens’ experience when utilising e-Government services, and can we automate the process?

    Speaking to Channel NewsAsia in an interview on Friday (Jul 22), Ms Gladys Tay, Deputy Director of Citizen Product at the Infocomm Development Authority of Singapore (IDA), said that in the past few years, the team had observed that public queries were on the rise. In fact, during the 2009 to 2012 period, queries and searches on Government websites’ Frequently Asked Questions (FAQs) section tripled.

  • Fr
    Jul
    29
    2016
    IN: Maharashtra sets up IT company to boost e-governance reforms

    In a boost to e-governance reforms, the state cabinet gave in-principle approval to set up the Maharashtra Information Technology Corporation on Thursday, for all its IT-based applications and infrastructure.

    The Modi-led government has planned several IT reforms under its Digital India initiative that Maharashtra has co-opted and the newly-set up company will now be tasked to implement.

  • Do
    Jul
    28
    2016
    US: New York City Subway Upgrades to Add Wi-Fi, Charging Ports and More

    The city's five-year plan involves a lot of tech.

    New York City’s subway system, a key piece of the city’s transportation network, is going to get a lot more techie during the next five years.

    New York Gov. Andrew Cuomo and the city's Metropolitan Transportation Authority (MTA) announced on July 18 that during the next five years, the agency will add electric charging stations, Wi-Fi, improved cellular service, better lighting and a suite of design upgrades to the system’s stations and subway cars. As part of the project, MTA will buy 1,025 new subway cars, upgrade 31 stations, and conduct “component and renewal work” at 170 other stations.

  • Do
    Jul
    28
    2016
    NG: Govt Urged to Adopt E-Governance Strategies to Tame Corruption

    The federal government has been advised to adopt e-governance strategies in tackling corruption, which has been identified as the bane of good governance and Nigeria's development.

    The acting Director General of the National Information Technology Development Agency (NITDA), Dr. Vincent Olatunji, who gave the advice during the 12th edition of the Nigerian Telecom Awards in Lagos recently, said one major thing that has brought the reputation of Nigeria low before international communities, is corruption. He acknowledged the efforts of the federal government in fighting corruption, but advised the presidency to adopt e-governance strategies, which he said would help reduce financial corruption in the government circle and the private sector to a greater extent.

  • Mi
    Jul
    27
    2016
    US: Most Tennesseans pick slower, cheaper internet connections over quicker, pricier broadband

    Fewer than one in four Tennesseans have high-speed broadband connections for their internet service, even though broadband is now available to 87 percent of the state's households, according to a study released Tuesday.

    The study commissioned by the Tennessee Department of Economic and Community Development found more than a third of the rural areas of Tennessee still don't have any broadband links for high-speed internet. And much of the existing broadband infrastructure isn't being fully utilized because consumers are opting to use slower and cheaper internet connections.

  • Mi
    Jul
    27
    2016
    We Are All Set to Become Digital Indians And Here’s Why

    The most honest way to define development is when a country aims to simplify everyday things for its citizens and the signs of development in India are hard to ignore. At the helm of this philosophy lies the Digital India campaign. The devil they say is in the details. So what if every detail of your life is simplified with fewer steps and lesser queues? Unthinkable right? When we’ve all grown up waiting in some queue or other most of our lives. It’s almost second nature to Indians.

  • Mi
    Jul
    27
    2016
    IN: Hyderabad: Aadhaar cards for new borns, a non starter

    Infants born at five government maternity hospitals in the city were to be issued Aadhaar cards from July 15 but there is no mechanism in place as of now, to take the project forward.

    Earlier this month the government had announced that the parents along with the discharge report would be handed over the Aadhaar card and birth certificate of the child.

  • Di
    Jul
    26
    2016
    PK: Govt determined to provide best telecom facilities: Anusha

    Minister of State for Information, Technology and Telecommunication Anusha Rehman said on Tuesday that the government was determined to provide telecom facilities to every nook and corner of the country.

    "As per the directive of Prime Minister Muhammad Nawaz Sharif Universal Service Funds (USF) funds would be used to provide best telecom services to remote areas with transparency," she said while taking to PTV.

  • Di
    Jul
    26
    2016
    NG: FG Moves To Unbundle ICT Infrastructure

    The Nigerian Information and Communications Technology (ICT) sector stands at the precipice of a new digital revolution that requires bold policy reforms and industry reinvention, thus placing new imperatives for definitive action.

    Proactive and responsive policies have been the key driver of the evolution and development of the industry even as the current industry governance structure is still way behind the 21st century technological realities.

  • Mo
    Jul
    25
    2016
    VN: All government regular procurement to go online by 2025

    All government regular procurement transactions and bulk procurement will be done via the electronic national bidding system by 2025, according to a master plan and a road map for online procurement in 2016-2025.

    Under the master plan, which has just been approved by the Prime Minister, from now until 2018, the national bidding e-system will be upgraded to ensure its safe, stable and smooth operation.

  • Mo
    Jul
    25
    2016
    KE: Uasin Gishu County signs MoU to support automation of health services

    The County Government of Uasin Gishu on Friday signed a memorandum of understanding (MoU) with I-Tech (Kenya) in a move to support the automation of heath services (E-Heath) in the county.

    Speaking at the county headquarters in Eldoret town during the signing of the MoU, the County Health CeC Margaret Chepkwony said the partnership was to help in improving health services to the public.

  • So
    Jul
    24
    2016
    NP: All 35 KMC ward offices set to go digital today

    Beginning Sunday, submitting household documents at the Kathmandu Metropolitan City (KMC) in person will be a thing of the past, metropolis officials claim. In a bid to be more efficient in service delivery, for the first time the government is incorporating digitigal technologies and processes into day-to-day operations at the KMC. All of the 35 ward offices of the KMC are introducing e-governance services from Sunday.

    “We have taken it as a pilot project, and we will be upgrading things in need. It may take us some time to get the hang of it,” said Rudra Singh Tamang, chief and executive of the KMC.

  • So
    Jul
    24
    2016
    IN: Free online skill development courses launched

    The Ministry of Skill Development and Entrepreneurship has announced the launch of an online platform — www.indiaskillsonline.com — for inculcating skills of choice and bridge the digital divide in India.

    Courses on soft skill, languages, culture, digital literacy and entrepreneurship are some of the options that will be made available to the users.

  • So
    Jul
    24
    2016
    India Govt launches Transforming India portal

    With the aim of sharing the impact of various governance initiatives with citizens in real-time, the government has launched a website — ‘Transforming India’ — an official statement said here on Saturday.

    The website was launched by Union Minister of Electronics and Information Technology and Law and Justice, Ravi Shankar Prasad.

  • Sa
    Jul
    23
    2016
    AE: The rising trend of cashless payments

    This has led to greater financial inclusion, supporting much of the non-bankable population

    Contactless payments are rapidly gaining ground across the globe. Driven by customer convenience and efficiency, this innovative payment method has opened up new dimension for daily transactions undertaken by consumers. Mobile wallets, online payment providers, near field communication (NFC) technology, have and continue to transform the space, and allow merchants to increase their point-of-sale transactions through customers making cashless payments, or using simple “Tap-and-Go” payment solutions. Many countries in Europe, such as Sweden are currently leading the field, and have made significant progress to becoming a more cashless society as many consumers use handsets, cards or online platforms for day to day purchases.

  • Sa
    Jul
    23
    2016
    VN: 4G to be licensed in the third quarter of 2016

    Minister of Information and Communications Trương Minh Tuấn urged enterprises to send recent reports on 4G testing results as the Government had policies to accelerate the licensing for 4G this year.

    The Ministry of Information and Communications (MIC) held a review meeting for the first half of this year early this week.

    Previously, many enterprises and localities have proposed to the ministry to grant 4G licence soon as the technology is a foundation for cities and provinces to implement e-Government, Internet of Things (IoT) and modern information systems.

  • Sa
    Jul
    23
    2016
    IN: Online approval for building plans in Rajasthan

    The move follows Rajasthan’s recent steps towards urban development such as a law for land pooling, titling and digitization of records

    In a bid to increase transparency and the ease of doing business, the Rajasthan government has implemented online approvals for building plans. The government aims to take the entire process online by the end of the month.

  • Fr
    Jul
    22
    2016
    GB: New e-book ‘tribute’ to dedication of public sector workers

    An new online publication aims to show the best of what people in local government do in their everyday work.

    Walk Tall – Being a 21st Century Public Servant features interviews with more than 60 people talking about their jobs.

  • Fr
    Jul
    22
    2016
    ‘I’ll transform Zambia into ICT hub’

    President Edgar Lungu has pledged to reposition Zambia by transforming the country into an Information and Communication Technology (ICT) hub in Africa. Centre of Excellence for e-Government and ICT (CEEGICT) national coordinator Felix Phiri said it was the President’s expectation that all Government services would in the next five years be offered online. This will help provide effective public service delivery, which is expected to be achieved in the next one year.

    “His Excellency is on firm ground and believes that in order to stimulate socio-economic growth, ICT will play a pivotal role, hence the ‘Smart Zambia’ vision. “I interpret ‘Smart Zambia’ to be about how the Government uses ICT to deliver better services, create jobs and transform the Zambian society and economy in a constantly changing environment,” Dr Phiri said.

  • Fr
    Jul
    22
    2016
    GH: Lordina commissions state-of-the-art ICT Centre at Ampoma

    Mrs Lordina Mahama, the First Lady, has commissioned a state-of-the-art Information Communication Technical (ICT) facility equipped with the latest technology for the people of Ampoma Community in the Brong Ahafo Region.

    The Lordina Foundation facilitated the building of the Ultramodern ICT Centre, built by Huawei Technologies Ghana Limited as part of their corporate social responsibility.

  • Fr
    Jul
    22
    2016
    TechPlus targets Nigeria’s dominance in global ICT ecosystem

    U.S. CIO leads discussion at forum

    For Nigeria to play a major role in global technology space, the need for the country to develop homegrown technologies that can compete favourably has been stressed.

    Speaking ahead of this year’s technology conference-TechPlus, the Managing Director, Connect Marketing Services, organisers of the event, said the world is currently experiencing an explosion of connectivity and innovation in every area of lives, notably, education, healthcare, finance and automobile.

  • Do
    Jul
    21
    2016
    KN: Officials updated on ICT Centre upgrade

    On Wednesday government officials toured the Information and Communication Technology Centre in East Basseterre to get an update on the improvements underway at the location.

    Prime Minister Dr the Hon Timothy Harris, and Resident Taiwanese Ambassador His Excellency George Gow-Wei Chiou were among the dignitaries touring the site to get an account of the work being done and the services that would be provided at the ICT Centre.

  • Do
    Jul
    21
    2016
    NG: E-PPAN Targets Increased IGR for States, Federal Government

    Electronic Payment Providers Association of Nigeria (E-PPAN), the organiser of e-Government Summit, has said the target of the 2016 edition of the summit is to increase internally generated revenue (IGR), for state governments as well as the federal government.

    The association also announced a shift in the date of the summit from July to September this year, to enable it make adequate preparation and awareness creation that will boost the summit.

  • Do
    Jul
    21
    2016
    IN: The business of smart cities

    The smart city agenda is being promoted due to its immense business potential. However, such time as issues of land acquisition, sovereign guarantee and other legal aspects are resolved, don’t expect large amounts of private sector finance to come flowing in

    While announcing the list of cities that were selected through the Smart City Challenge Competition, Union Minister for Parliamentary Affairs Venkaiah Naidu had said, “Smart city is an idea whose time has come”. Earlier, while launching the flagship Smart City Mission at Pune, Prime Minister Narendra Modi had dubbed it as a “people’s movement” and exhibited his Government’s resolve to accelerate its implementation.

  • Do
    Jul
    21
    2016
    US: Agencies Should Use Data to Offer Personalized Nudges

    Policymakers can improve people’s lives by strategically framing decisions to direct them toward a preferred outcome.

    By most metrics, Americans are not saving nearly enough. When it comes to retirement, almost a third of Americans have no savings to supplement their Social Security benefits. In addition, almost half of Americans have no savings to draw on in the event of an emergency. Not only do these conditions leave many families in a precarious financial position, but widespread financial insecurity also poses a challenge for state and local governments that may face significant demands for public assistance. While some policymakers are taking steps to address this problem, they’re missing out on an opportunity to provide personalized interventions to individuals.

  • Do
    Jul
    21
    2016
    US: How Data Can Help Governments Prepare for the Aging Population

    City guides offer government councils the data needed to tackle affordable housing and health care -- and help fuel city management to solve problems and make decisions.

    People are living longer across America. In fact, the senior population is expected to climb to 83 million by 2050, according to the real-time aging population clock, which illustrates this growth in the U.S. and how often a person turns 65.

  • Mi
    Jul
    20
    2016
    US: The Smart Way to Build a Smart City (Industry Perspective)

    City and digital government leaders must demonstrate clear value, tangible outcomes and engaging experiences for their inhabitants, delivering public service for the future.

    At its most basic, a smart city is a city that uses information and communications technology — including traditional IT and advanced Internet of Things (IoT) technologies — to improve not only the way it operates, but also the services it delivers to its citizens. It leverages digital technologies across infrastructure — including transport and traffic management, construction and buildings, energy and water supply, and waste management, to name a few — as well as across services, including public administration, health and safety, culture and education.

  • Mi
    Jul
    20
    2016
    SG: Inactive SingPass accounts a security risk?

    About half of all 3.3 million account holders have not registered for SingPass' new two-factor authentication (2FA) feature when the July 4 sign-up deadline passed.

    The Infocomm Development Authority (IDA), which administers SingPass, said last week that only 400,000 of these are regular SingPass users, and it is working on getting them on board with a deadline extension.

  • Mi
    Jul
    20
    2016
    Meet Kenyan with ID card number one

    Did you know that retired President Daniel Toroitich Arap Moi is the holder of Kenya's first national identity card?

    This interesting revelation came to pass on Tuesday during a protest by United States International University (USIU) students over alleged land grabbing.

    Moi's ID was made public by USIU Vice Chancellor Paul Zeleza in a document that indicated that the former president sold the contentious land.

  • Mi
    Jul
    20
    2016
    US: Illinois: Carbondale adopts paperless technology for City Council meetings

    Members of Carbondale City Council will now have access to information through BoardDocs, an eGovernance initiative which replaces the method of compiling, printing, binding and distributing paper agenda packets by hand.

    Initially developed in 2000 for a Georgia school district, BoardDocs maximizes the effectiveness of City Council meetings and open communication with the public, said City Clerk Jennifer Sorrell.

  • Di
    Jul
    19
    2016
    AG: Electronic transactions amendment passes Upper House

    The Electronic Transactions (Amendment) Bill 2016 was passed in the Upper House of Parliament yesterday, in just under eight minutes and without a word of opposition.

    Senate Majority Leader, Senator Lennox Weston described the short amendment as “some house cleaning” and briefly summarised its aim.

    “Basically … this is some house cleaning (and) window cleaning to make sure that when we use electronic data we can make sure it’s authentic. We have some flexibility in filing electronic data and it’s preparing us for when we go to an e government platform,” he said.

  • Di
    Jul
    19
    2016
    Singapore chats up Microsoft bots in smart nation initiative

    Infocomm Development Authority of Singapore has partnered Microsoft to build "chatbots", with the aim of integrating natural language and conversational computing capabilities into its e-government services.

    Singapore is looking to tap artificial intelligence technology to enable more natural and simpler interactions with its e-government services.

    Led by industry regulator Infocomm Development Authority of Singapore (IDA), the new initiative would see the use of Microsoft's "conversations as a platform" pitch to explore opportunities in developing the country's next-generation government services based on "conversational computing".

  • Di
    Jul
    19
    2016
    IN: Government to increase national consumer helplines

    Union Minister for Consumer Affairs, Food and Public Distribution Ram Vilas Paswan on Tuesday reviewed the working of national Consumer Helpline, a toll free line being run by the Consumer Affairs Department for redressal of consumer grievances, and directed that number of helplines should be increased from 14 to 60.

    Addressing the meeting attended among others by Minister of State for Consumer Affairs C.R. Chaudhary, he said the helpline numbers be increased “within a month”, an official spokesman said.

  • Di
    Jul
    19
    2016
    US: New system lets some civilian doctors see military health records

    A new health records sharing program gives doctors in 10 civilian U.S. health systems access to Defense Department medical records, with more systems expected to join later this year.

    The Pentagon’s Health Information Exchange Initiative, launched June 1, allows private physicians and some government organizations to view medical records held by military hospitals or clinics, if they are treating patients with such records.

  • Mo
    Jul
    18
    2016
    Foreigners, stateless persons may extend stay in Azerbaijan online

    Foreigners and stateless people willing to extend their stay in Azerbaijan for more than 10 days can register at their place of residence through the e-government portal e-gov.az, the Data Processing Center (DPC) of the Azerbaijani Ministry of Communications and High Technologies said July 11.

    DPC said the e-service called “Receipt of Documents for Registration by Place of Residence" is now available in the e-government portal services provided by the Azerbaijani Migration Service.

  • Mo
    Jul
    18
    2016
    CY: ‘Great strides’ made in e-government, Petrides says (Updated)

    Cyprus has made great strides in the provision of e-government services, Undersecretary to the President Constantinos Petrides said on Monday.

    At a news conference to update the public on the latest state of play, Petrides said a system for electronic signatures would be available by the end of 2017, which would cut the need for the public to visit certain government offices in person. The system is to be put out to tender in early 2017.

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