IfG.CC - Regionen

Today 241

Yesterday 662

All 39463149

DubaiTrade.ae, the newly launched online portal, will help Ports, Customs and Free Zone Corporation (PCFC) customers save time and resources in processing transactions, as well as strengthen its e-government services, said officials.

Constantly evolving technology has raised customer expectations very high, placing greater pressure on governments and other service providers in the region to deliver customer-focused services using multiple channels, said Dr. Okan Geray, Manager, Strategic Planning, Dubai eGovernment.

The Ministry of Labour and Social Affairs has set up an intranet system to fast track the process of issuing group visas to companies, said a senior official yesterday.

Ahmed Kajoor, Assistant Undersecretary of the ministry, said the system which will be launched within a week or two will stop misplacement of applications for group visas and facilitate processing and controlling of visas.

The UAE Minister of State for Finance and Industry, H.E. Mohammed Khalfan bin Khirbash, said that promoting greater private sector involvement in economic activity and promoting a stronger partnership with the public sector means that the government must be able to match the efficiency that it demands of the private sector.

The Dubai government's drive towards e-governance is set to pick up further momentum with the launch of two new IT certification programmes - the eCitizen and the eEmployee.

The new certification programmes are aimed at increasing computer and Internet literacy among government employees and citizens of Dubai, to maximise the benefits and usage of the Government's eServices.