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e-government is not an electronic version of existing documents, procedures and services, but a fundamentally new, integrated and complete channel of delivering services using all possibilities of Information and Communications Technology (ICT) according to Diyaa Zebian, Regional Manager, Middle East & Egypt, eSolutions BEA.

The United Nations Development Programme (UNDP) has congratulated Dubai Municipality for winning the coveted Dubai Government Excellence Award for the Distinguished e-Government Department, which has been announced earlier this month.

The marketing advisory board of Dubai eGovernment has formed subcommittees under six different sections to strengthen efforts to unify the marketing of eServices in order to provide simple access to users and consolidate the marketing programme under a single umbrella.

In a step to enhance its communication between users and its experts, the Ministry of Agriculture and Fisheries (MAF) launched a new webpage 'Ask Agriculture' within its comprehensive electronic information portal UAEAgricent.

Commenting on the launch, Mr. Ahmed Kulaib Al-Tenaiji, Acting Manager of UAE Agricent, said: 'Ask Agriculture' is a web based application that allows the users of the UAEAgricent web page to ask questions to the experts of the Ministry of Agriculture and Fisheries.'

The Gulf's first Internet payment gateway has received a further boost with the announcement today of new features and channels for businesses.

Batelco's @ltijara.com service has been providing Internet and non-Internet payment services for consumers and business alike since 1999, and is still one of the world's only telecommunications-company owned systems.