The biggest user of mDubai was Dubai Police which used it to deliver over 125,000 SMS messages to members of the public. The Department of Health and Medical Services (DOHMS) came second with 45,000 messages, followed by the Dubai Civil Defence (43,000).
Read more: UAE: More than 500.000 SMS messages delivered in 3 months by gov't department
The survey entitled "World Public Sector Report 2003: e-Government at the Crossroads" ranked countries in terms of e-government readiness as reflected in "the generic capacity or aptitude of the public sector to use Information and Communication Technology for encapsulating public services and deploying to the public high-quality information and effective communication tools that support human development."
The rankings were based on the three key indicators, government's aptitude to employ e-government as a tool to inform, interact, transact and network, telecom infrastructure and human capital index which took into consideration literacy rate and the overall school enrolment ratio.
Read more: UN rep't gives UAE top rating in Middle East & Africa for e-gov't readiness