IfG.CC -
Institute for eGovernment

A new electronic service has appeared in Ust-Kamenogorsk. People can record their video question to regional authorities and the governor in a special booth and receive an answer in about 2 weeks. The project was implemented within the framework of e-government and has already become popular among townspeople. After recording, a slip comes out automatically and contains a code along with the response time. Two weeks later, one can come and hear the opinion on their problem first hand.

Azamat Issembulov, Deputy Director, East Kazakhstan Region Public Service Centre «A person knows for sure that his question reached the recipient. His question was seen and heard so officials worked on it and gave their answer.»

Read more: KZ: New e-government service available in Ust-Kamenogorsk

The delegation of Kazakhstan presented the achievements of the country in the sphere of information and communication technologies at the Forum of the World Summit on the Information Society in Geneva.

According to the latest rankings of the UN, Kazakhstan jointly with Singapore took the second place in the world in terms of the e-participation among 190 participating countries, Pm. kz site informed.

Kazakhstan ranked 31st in terms of these rankings in 2005. Our country also climbed up from the 65th place to the 38thone in 2005 in terms of development of electronic government.

Read more: Kazakhstan ranks 2nd in world in terms of e-participation

Because more than half of Kazakhs use the internet, the government is moving more aggressively toward a complete slate of e-government offerings, according to a May 19 briefing to President Nursultan Nazarbayev, media reported.

Askar Zhumagaliyev, Kazakh Minister of Transport and Communications, told Nazarbayev that the UN ranked the country 38th in terms of developing e-government and said the goal is to have all socially important public services available online, hopefully by the end of 2013, caspionet.kz reported.

Read more: Internet access expands in Kazakhstan

Kazakhstan took part in the World Summit on the Information Society (WSIS) hosted by Geneva, Tengrinews.kz reports referring to the committee of information and archives of the Ministry of Culture and Information.

At the forum Kazakhstan delegation took part in the exhibit for participating countries to demonstrate their achievements in the information society. Managers of Zerde National Information and Communication Group and National Information Technology company shared their experience in developing and launching the e-government.

Read more: Geneva is interested in Kazakhstan’s e-government