The Government of Kazakhstan pays special attention to the development of e-Government. The state infrastructure of the e-Government was built in the country over a short period of time. The information resources and systems of the state bodies were integrated into a single complex. Presently, the number of certificates issued by the e-Government portal makes 10 million.
Read more: Kazakhstan leads Central Asian countries in e-Government development index
As is known, President of Kazakhstan Nursultan Nazarbayev defined an increase of the quality of public services rendered to the population as one of the priorities.
Minister of Transport and Communications of Kazakhstan Askar Zhumagaliyev reported on the process of optimization and automation of socially important public services and establishment of specialized Public Service Centers for registration of vehicles and issuance of driver’s licenses.
Read more: KZ: Issues of optimization of public services discussed in Government
Last year over 13 thousand residents have received the electronic digital signature and are using services of the electronic government. This place in the Kostanai Public Service Centre is like a school. Ainur teaches people to work with the e-government portal.
Ainur Mukanova, Consulting Officer: It means that they will be able to receive all state services at home with the help of the internet. They need not to go somewhere. It is very convenient. They are sending a request, receive a document, and then take it to where it is necessary.
Read more: KZ: Public Service Centres are implementing president’s address
"Kazakhstan ranks 46th among many countries in e-Government development index, 18th in e-Participation index. Besides, Kazakhstan ranks 22nd among 192 countries in the human capital," Zhumagaliyev said.
Read more: E-Government of Kazakhstan provides 2,000 information services online
Kazpost is expanding the range of electronic services as part of its activities in fulfilling proposals announced by the Kazakh President in his state of the nation address. Postmen are already developing such services as e-bills and take active part in the e-government program. Currently, postmen are working intensively with the Public Service Centers. Any citizen of Kazakhstan may submit documents to PSCs and obtain formalized documents through Kazpost or they can hand over the documents in electronic form, and they will be delivered by Kazpost as well.