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Sunday, 18.10.2026
Transforming Government since 2001
The UN E-Government Survey 2008, released recently, has ranked South Africa 61st out of the 192 UN member states assessed for the report.

This puts the country behind many of the developing nations in the old European eastern bloc, but ahead of all of its Southern African neighbours.

According to the report: “The Southern African region showed little improvement from the 2005 survey. Most of the countries surveyed had a lower ranking in 2005 than in 2008. South Africa continues to lead in this region followed by Lesotho. Botswana experienced a major drop of 29 places declining from being ranked 90th in 2005 to 119th in 2008.”

Read more: E-governance in South Africa goes backwards

"They should develop and implement comprehensive ICT policies that include technology to cater for ICT, telecommunications, television, radio and the economy," said Dr. Jyrki Pulkkinen of the Department of Development Policy in Finland.

"The policies should target eradication of poverty by creating employment opportunities while in the social political arena they should result into democracy, gender equality and evironmental protection," he told a plenary session on Exploring the Future of E-government: Knowledge Engineering for Results at the Kuala Lumpur Convention Centre.

Read more: South Africa: Develop And Implement ICT Policy - Experts

The Smart Cape Access Project opened a public access point in Cape Town’s CBD this Wednesday. Belinda Walker, a Councillor and Mayoral Committee Member for Corporate Services and Human Resources, officiated at the ceremony. Five computers were unveiled, which are freely accessible to any member of the public during weekdays. Every user gets a free email account, and they can use the computers to surf the Internet.

The Smart Cape Access Project was launched by the City of Cape Town in 2002, in line with the City’s e-governance strategy. The project aims to firstly provide residents with access to computers and the Internet, to develop their skills so that they can effectively use the technology, and to provide online information that is relevant and useful to the local users.

Read more: South Africa: Free Internet for Capetonians

Spending the day standing in government queues will soon be a thing of the past.

More and more government departments are embracing technology-based services in a bid to eliminate paper trails and queues, and cut down turnaround times. It also reduces costs.

The department of home affairs has recently introduced a service where an SMS informs applicants of the progress of their documents.

Read more: South Africa: Online state saves on queueing

Capetonians who do not own computers or who cannot afford internet café fees can now access both, free of charge, through the City of Cape Town's expanded Smart Cape Access Project.

A public access point was opened Wednesday in the foyer of the 44 Wale Street building.

Five computers have been installed which can be used by anyone for up to forty-five minutes per day.

Read more: South Africa: Cape Residents to Get Free Internet Access

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