The CeI, e-government component for the Western Cape, aims to improve the quality and efficiency of government service delivery and to increase public participation in government, by using Information and Communication Technologies (ICTs).
The growing global demand for security, technological advancements and e-government is driving smart-card solutions. The guiding principles seek to ensure that citizens have easier access to government and private-sector services.
Read more: South Africa: The smart solution to security concerns
The technology enables a doctor who is kilometres away to conduct an X-ray on a patient using wireless technology provided by the state commercial signal distributor, Sentech.
Read more: South Africa: Sita conducts telemedicine pilot study
Joe Mazibuko, State Information Technology Agency (SITA) marketing services managing executive, told delegates e-government would achieve greater transparency, revenue growth, cost reduction and convenience for local citizens.
One of these technologies is short message services (SMS) that can be adopted to streamline internal processes and communications with the country's citizens. That's the word from Rob Airey, CEO of SMS Cellular Services, provider of CellSys SMS technology.