Established in 2002, e-Government Gateway is about the development of a single online system that will provide South Africans with access to government services any time, anywhere.
Speaking in Pretoria this morning, Public Service and Administration Minister Geraldine Fraser-Moleketi said the majority of Government departments had completed their internal matching and placing processes and the inter-departmental processes were proceeding well.
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The e-government initiative has been talked about for years as a vision for enabling every citizen to apply for services without filling in reams of paperwork, waiting in queues or being shunted from office to office. But the more that government explores the initiative, the more work it uncovers.
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The centre, called the Cape Gateway Contact and Walk-in Centre, is part of the provincial administration's online strategy and is expected to improve service delivery in all departments.
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