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Last year's BMI-TechKnowledge report on IT in government shows that the South African government is spending between R8 billion and R10 billion a year on IT, despite negative trends in the global IT industry. The report also notes that an apparent lack of understanding is impeding the transition to e-government. But a local expert with ICT integrator Comparex Africa finds that SA is making progress, considering the huge challenges involved.

"While SA faces the same challenges as most developing nations in implementing e-government, it has the added challenge of having to extend and improve services to previously neglected communities," says Thabiso Tenyane, general manager for the public sector in Comparex Africa.

The City of Cape Town won the prestigious e-Government award at the annual Africa Information and Communication Technology (ICT) awards in Gauteng over the weekend.

Cape Town beat other hopefuls as the government department with the best ICT practices in the country.

Phase one of the e-government roll-out, which includes consolidating information and existing services, then establishing a call centre and portal to allow South Africans to access this information, has been in development for quite some time. Initially scheduled for launch in December 2002, almost a year later, government representatives are adamant that phase one is just around the corner.

Services in IT and human resources

THE Gauteng provincial government has set up the Gauteng shared service centre to provide a foundation for integrated service delivery and e-government.

The State Information Technology Agency (SITA) has deployed the Government Common Core Network (GCCN) and the network is stable and ready to support the virtual private networks (VPNs) of various departments. The VPN-enabled government-wide multimedia communications network aims to reduce duplication, facilitate interoperability and improve cost-performance.

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IfG.CC -
Institute for eGovernment

South Africa: SA is Making Progress On the Road to E-Government

South Africa: City wins award for its integrative IT systems

South Africa: E-Government: Why Are We Waiting?

South Africa: Gauteng Centre Will Support 95 Provincial Departments

South Africa: Virtual private network-enabled Government Common Core

IfG.CC - Institute for eGovernment