Higher spend on e-government would benefit people by streamlining revenue services, reducing the costs of interacting with ratepayers and improving service delivery.
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This follows the unions meeting with Public Service and Administration Minister Geraldine Fraser-Moleketi, to broaden social dialogue on this issue.
Read more: South Africa: Govt, unions seek broader talks on Single Public Service
Speaking at a Governance and Administration Cluster briefing, the minister said not only did the system cut queues, it also helped detect corruption, managed performance of managers and helped citizens to check progress in the processing of the ID books.
Read more: South Africa: ID Track And Trace System to Improve Service Delivery
She spoke yesterday during the media briefing for the public service cluster of ministries, which includes her department and those of Home Affairs and provincial and local government.
The national health department says it has developed a framework electronic health record system for SA, and it is now up to the individual provinces to enter patient data into the medical database.
The system is part of government's e-health strategy and seeks to capture citizens' medical information from birth to death.