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Saturday, 22.11.2025
Transforming Government since 2001
Korea is recognised as a global leader in communications technology, but as Korean telecoms expert Dr Cheung Moon Cho revealed at the third ITWeb eGovernment conference, as recently as the early 1980s Korea had a very poor and underdeveloped telecommunications infrastructure. The country at that time had a mere 7% teledensity and was 100% dependent on imported equipments.

However, by the 1990s, South Korea had turned this situation around and succeeded in becoming an “information society” as well as a major innovator and exporter of communications technology, said Cheung. Today Korea has one of the best-developed e-government infrastructures in the world.

Read more: South Africa can learn from South Korean strategies

Every conference has its buzzwords and “e-readiness” was one of the most popular at the third annual ITWeb eGovernment event. E-readiness was on the lips of a lot of speakers at the conference, with the key question being: how ready is the government and its customers when it comes to ICT roll-out for e-government?

In 2008, SA was ranked a respectable 39th in global e-readiness by the respected Economist Intelligence Unit, but what does that really say about the state of SA's ICT infrastructure, not to mention the ability of its citizens, businesses and governments to use ICT benefits?

Read more: South Africa requires “e-readiness”

The world is rushing to join the e-government trend with all that it promises for greater transparency, efficiency and citizen participation. But, according to State IT Agency chief of strategic services Moses Mtimunye, SA has a long way to go to catch up with the e-government bandwagon.

Speaking at ITWeb's e-government conference in Johannesburg this week, Mtimunye warned that initiatives around e-government are still “perched awkwardly between its patchy performance and its persistent promise”.

Read more: South Africa: E-govt still an ambitious goal

If e-government is to serve its purpose in SA, e-government services have to be customer-focused above everything else. However, this crucial point is often overlooked, according to Moses Mtimunye, chief of strategic services at Sita.

Speaking at the two-day ITWeb eGovernment conference at Emperor's Palace, Mtimunye said the challenge to realise the full potential of e-government, aligned with the circumstances and priorities of the country, will not be met until understanding and responding to the needs of citizens is made the top priority.

Read more: South Africa: Customer-centric approach crucial in e-gov

In a run up to its convention later this month, the National Broadband Forum (NBF) has released a draft framework for a national broadband strategy.

The draft framework was jointly developed by the Association for Progressive Communications, the Southern African NGO Network and the Shuttleworth Foundation.

The forum states its goal is to provide affordable broadband access to the Internet for all South Africans. This will only be achieved once fibre and wireless broadband infrastructure are maximised, it notes.

Read more: South Africa: Calls to prioritise broadband

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