Nonetheless, government now wants to move at least 100 services online, starting with six that affect the poor the most.
Williams addressed an industry briefing on the Department of Public Services and Administration‘s (DPSA's) next-generation e-government platform, in Johannesburg, yesterday.
Thusong Centres, formerly multi-purpose community centres, are locations, mainly in rural areas, designed to allow people to have access to government information and services. Some 1 227 centres have been established nationally and Fraser-Moloketi says connectivity will be extended to 50 centres in the coming year.
Shilowa says the scheme, now to be implemented by the Gauteng Shared Services Centre (GSSC) as part of a wider e-government campaign, is about integration.
Lesley-Anne Dos Santos, IT research analyst, and co-author of the report, states that the government is one of the main users of technology in this country. There are major demands placed on government for service delivery, and therefore BMI-T expects that this trend will continue as the effect of ICT on overall service delivery is proven.
Read more: South Africa: Govt ICT spend to increase to R8bn by 2010/11