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Richard Kerby, the inter-regional adviser on e-Government and Knowledge Management for the e-Government branch of the UN Department of Economic and Social Affairs, explained that getting on social networking platforms will help the government connect with the media-savvy masses, especially the younger generation.
This, he said, would work alongside maintaining existing national online portals, where e-services are provided.
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This was a recommendation made by an expert from the United Nations, Richard Kerby, Senior Inter-Regional Advisor from the Department of Economic and Social Affairs, speaking to the media.
Kerby, who is in Brunei to conduct a two-day workshop `Measurement and Evaluation Tool for e-Government Readiness (METER)' spoke to the media on the importance of social networking tools such as Facebook, blogs and Twitter as a way of improving the Brunei Government's e-services.
"Brunei's (online) portals have a lot of information listed on them but not a lot of e-Government services," said Richard Kerby of the UN Department of Economic and Social Affairs.
The UN expert had been facilitating a two-day workshop on the Measurement and Evaluation Tool for e-Government Readiness, or Meter in short, at the golf course-side Bunker Meeting Room of the Empire Hotel and Country Club in Jerudong.
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Richard Kerby, who was directly involved in the 2010 UN e-Government Survey in which Brunei was ranked 68, spoke to the media yesterday, during the final day of a two-day workshop on 'Measurement and Evaluation Tool for e-Government Readiness (METER)'.
"We looked at the national portal and then the five ministry portals which are health, education, finance, labour and social services and concluded that Brunei's portals in general have a lot of information but very little e-services and very little opportunities for citizens to give their views through discussion forums or blogs," said Kerby.