The Dubai Government's drive towards e-governance is set to pick up further momentum with the launch of two new IT certification programs, the 'eCitizen' and the 'eEmployee'.
Read more: UAE: Dubai eGov't boosts eServices with the launch of 'eCitizen' and 'eEmployee
October marks the second anniversary of Dubai Municipality's interactive website which is continuing to expand.
Some 56 e-services are now provided to residential and business customers, as well as a directory of services carrying information about 263 services. The site, www.dm.gov.ae, was launched in October 2001.
The Ministry of Health will launch 12 new e-projects worth Dh185 million in May, as part of the e-government project, said Hassan Ahmed Al Elkeem, Undersecretary of the ministry.
The ministry has adopted a comprehensive plan for switching over to e-services, so as to improve the quality of services and save time and effort.
Read more: UAE: Health ministry plans to launch 12 new online projects next year
The Dubai eGovernment has announced the official launch of a unified Contact Center, an integrated communication system available to all government departments, aimed at providing customers with multiple communication channels, phone, fax or email, for all kinds of services and inquiries round the clock.
Read more: UAE: Dubai eGovernment launches a unified Contact Center
Dubai eGovernment is set to offer yet another channel of customer interaction with the launch of m-Dubai, a brand-new project aimed at delivering messages to citizens through mobile phones, PDAs (personal digital assistants) or the Web.
Read more: UAE: Dubai eGov't gears to deliver messages on mobile devices via dedicated port