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Friday, 5.07.2024
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Kingdom of Bahrain - The eGovernment Authority (eGA) today announced the success of the Sanitary Complaints eServices available online at www.bahrain.bh since earlier this year. Sanitary complaints were the first e-service of four to be made available to the public online by the Ministry of Works in 2008. The services are aligned with the e-Government program goals that aim to achieve a higher standard of living and quality of life by providing comprehensive, accurate and timely information and services.

Read more: Sanitary Complaints eService a success on Bahrain e-Government portal

Bahrain excels against other Arab nations in e-Governance

The Kingdom of Bahrain’s online portal (www.bahrain.bh) has been recognised for its achievement in eGovernment by winning the prestigious Arab GoldenChip Award in a ceremony during the MENA ICT Week held in Lebanon under the patronage of His Excellency Michel Suleiman, President of Lebanon.

The Arab Golden Chip Award is organized by the Union of Arab ICT Associations and goes through a 3-stage process. Applications are first collected from every Arab country for the award’s six categories (Best Online Application in Government, Best Online Application in Banking, Best Online Application in Commerce, Best Software Product for Export, Best Hardware Product, and Best Arabic Content Project), finalists are then selected by the award’s judging panel and finalists present in front of the judging panel and attendees.

Read more: Bahrain’s eGovernment Portal Wins Arab GoldenChip Award

eGovernment Authority has announced the creation of the Kingdom's first National Contact Centre, a strategic move to enhance communication between the public, government departments and authorities in the Kingdom of Bahrain.

The initial contract of BD109 500.00, to design and build the centre has been awarded to BDO Jawad Habib, one of Bahrain's leading strategic consultants.

Read more: Bahrain: eGovernment Authority announces the Kingdom's First National Contact Centre

The first national contact centre to handle calls from the public about all government-related issues in Bahrain is being set up, with 200 new jobs being created.

The kingdom's eGovernment Authority has announced the initiative, and an initial contract has been awarded to design and build the centre to Bahrain-based strategic consultants BDO Jawad Habib.

Read more: 200 new jobs as Bahrain plans contact centre

The government plans to create 200 more jobs for the nationals with the establishment of National Contact Centre, worth BD109,500. Most of these jobs are expected to be filled by women candidates.

The first-of-its-kind centre will be run by the Bahrain e-Government Authority. It aims to improve public access to government departments by providing a range of services under one roof — including information on office locations, document requirements, government procedures, laws and visa regulations, among other things, a statement highlighted last week.

Read more: National Contact Centre to Create 200 Jobs for Bahrain Nationals

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