The partnership also paves the way towards launching the National Contact Centre, the fourth and final integrated government eService delivery channel, having previously launched the eGovernment National Portal (Bahrain.bh), Mobile Gateway, and Common Service Centres.
Read more: Bahrain: Establishment of 'Silah Gulf' to provide integrated solutions in call centers
The company will provide a full range of integrated contact centre solutions on a local and regional level.
The partnership will also pave way towards launching the National Contact Centre, the fourth and final integrated government eService delivery channel, having previously launched the eGovernment National Portal (Bahrain.bh), Mobile Gateway, and Common Service Centres.
Cabinet Affairs Minister Shaikh Ahmed bin Ateyatala Al Khalifa has assigned e-Government Authority chief executive officer Mohammed Al Qaed to attend the International e-Government Forum in Italy. It is hosted for officials that manage the Italian e-Government Authority programme.
The Bahrain Pavilion showcases different solutions and applications offered by the private sector to deliver integrated eGovernment services. This comes as part of the Kingdom's goal of increasing the pace of growth and development of the Kingdom's private sector in the field, as well benefitting from knowledge and experience exchange and spreading awareness about the high level of quality of Bahrain's services, in line with Bahrain's Vision 2030 of economic sustainability.
Read more: Bahrain Pavilion showcases solutions for e-government services at Gitex 2009
Cabinet Affairs Minister Shaikh Ahmed bin Ateyatalah Al Khalifa inaugurated the ceremony, attended by Social Development Minister Dr Fatima Al Balooshi and senior e-Government Authority officials.