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Wednesday, 3.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001
EUROPA, the EU's multilingual internet site, is getting a fundamental face-lift in 2004 starting with a new-look home page which has just gone live. The aim for the EU's transformed website is to capture new audiences & will deliver continent-wide eGovernment information to citizens.

Read more: EU makes major upgrades to its Europa web empire

Under the wing of the EU Commission, Eurostat has launched a new service — 'Eurostat free and online'. It provides statistical data on the European Union.

Eurostat's free data comprises 1000 tables of statistical information.

Read more: Eurostat puts EU statistical data online with free access

A survey just published for the EU on the quality and usage of public eGovernment & electronic services shows that almost 80% of users approve of the quality of on-line public services, and more than half are very satisfied with these services. But, and it's a big but, real service improvements are only experienced by 30-40% of users.

Read more: EU eGovernment services analysed in detail from citizens' perspective: Flaws fou

Most European web users are "very happy" with the quality of public services on the internet, according to an EU report.

The EU survey, titled Top of the Web, found that 79 per cent of European net users would recommend an online public service if they think it is good quality.

Read more: EU survey: Online public services get thumbs up

Users of e-government services are satisfied but want improvements, says the EU

Most people who transact with their government online are "satisfied", but few say they actually get an improved service, according to new research by the European Commission.

Read more: Europe gets online satisfaction

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