These people are said to favour calling GIC's 1919 telephone number for information on access train schedules, foreign employment opportunities, crop prices, etc. It has also resulted in GIC having received over 5 million calls so far, including 1.3 million calls in total in 2010 and 1.5 million calls expected by end-2011, according to Wasantha Deshapriya, the Programme Head for the Re-engineering Government unit at Sri Lanka's Information and Communication Technology Agency (ICTA), the organisation overseeing GIC.
Read more: LK: Government Info Centre received 1.3 mln calls in 2010
The first phase of this project I Sri Lanka was launched in Jaffna yesterday with an investment of Rs. 70 million which is considered to be the largest ICT project in Jaffna.
The regional telecommunication office and maintenance centre in Jaffna were also opened yesterday to provide and ensure speedy and quality service delivery.
The Labour Department intends making available comprehensive citizen services where employees will have easy round-the-clock access to EPF-related information such as account balance details and refund status details.
Sri Lanka Telecom (SLT) launched its ultra high speed broadband network yesterday under its nation-wide network modernisation project i-Sri Lanka . This is the largest ICT project in Jaffna alongside the opening of the SLT Regional Telecommunication Office and Maintenance Centre in Jaffna.
The i-Sri Lanka network modernisation project is set to revolutionise broadband access across the country, by upgrading the existing copper based access network with fibre optics. This will enable customers to enjoy the consistent, uninterrupted high speed internet services delivered on the network, up to high speeds up to 20 mega bytes per second and more.
Read more: Sri Lanka Telecom launches largest ICT project in Jaffna
Making this comment as the keynote speaker at a recent event on electronic governance, the two-day FutureGov Forum Sri Lanka 2011, which was held in Colombo; he also asserted that the "whole idea of expediting government processes is to save time of citizens.
Read more: Plans to introduce electronic voting in Sri Lanka: Presidential Secretary