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Wednesday, 3.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001
The Hong Kong government's Intellectual Property Department (IPD) had successfully upgraded its customer-oriented e-services to the community, said Hong Kong's Financial Secretary Henry Tang here Monday.

Speaking at the IPD Open Day First Generation of E-filers presentation ceremony, Tang said the next wave of e-government hadgone beyond putting information online and would offer e-options to the delivery of government services in e-corporations, e-citizens in a customer-oriented environment.

Read more: Hong Kong gov't upgrades e-services for community

The next wave of e-government will go beyond putting information online and offer e-options to the delivery of government services in e-corporations and e-citizens in a customer-oriented environment, Financial Secretary Henry Tang says.

Speaking at the Intellectual Property Department Open Day First Generation of E-filers presentation ceremony, Mr Tang said the department has upgraded its customer-oriented e-services with the launch of an electronic filing system for trademark, patents and designs.

Read more: Hong Kong: More gov't services to go online

A new strategy for the future delivery of e-government services, based on a service clustering and customer segmentation approach, was endorsed by the Digital 21 Strategy Advisory Committee.

Under the new strategy, the Hong Kong government will group the related e-government services into a number of service clusters having regard to the specific needs of the individual customer segments.

Read more: Hong Kong sets out new electronic service delivery strategy

Qingpu District, a western suburb of Shanghai, has announced the expansion of its government services portal as part of an ‘evolutionary’ approach to rolling out services.

According to Zhang Huiming, Vice Director of Qingpu District’s Informatisaton Commission, the development of services online is an ongoing process that needs to reflect changes within the entire system of government.

Read more: China: Shanghai district portal expands

More efforts are needed to upgrade government websites, says an article in the Workers' Daily. An excerpt follows:

The municipal government of Zhengzhou, Central China's Henan Province, published an assessment of local government websites last month.

Read more: China: Energize e-government now

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