IfG.CC -
Institute for eGovernment

During the visit, the delegation was given a detailed presentation on Dubai eGovernment, its history, its 2,000-plus eServices, and the various systems, core services, technologies, and quality standards adopted, which have made it one of the most advanced electronic governments in the Middle East. The meeting also facilitated the sharing of best practices, knowledge and ideas between the parties.

The meeting was attended by Humaid Al Qutami, UAE Minister of Health and a number of Assistants to the Director General and officials of the organizational units in the Municipality.

While almost half have access to mobile internet technology, less than a third actually use it, as per the Mobile Portal online Survey.

The survey aimed to estimate the ability and willingness of people to use mobile internet in order to allow users to access information and carry out transactions instantly via handheld wireless devices.

''E-transactions should be processed with high safety and security,''Sheikh said in an opening address at the Conference on Electronic Transactions "E-commerce '&' E-governance organised College of Law at the university in association with the Emirates Center for Strategic Studies and Research (ECSSR).

The agreement is the first of its kind in the UAE and offers instant issuance of the card at all Redha Al Ansari Exchange Est branches. The expansion is testament to the success NBAD is attaining with the DeG Pre-paid Visa card, which was previously only available from bank branches.

"Although now the fingerprint is compulsory to get an identity card for an individual above 15 years of age, sometimes it is difficult to take fingerprints of labourers as their hands get rough due to hard work," Darwish Al Zarouni, Director-General of Emirates Identity Authority (EIDA), told Gulf News.

Cyber-crime is most often linked with the finance industry, for obvious reasons, and with the theft of financial data from online retailers. But another sector that is coming to be recognised as a place to access valuable information is within e-government structures.

The move comes under the directions of His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to restructure the government organisations and departments in Dubai and provide electronic services under the umbrella of Dubai e-government.

The move will transform a number Federal Government services and take them online. The committee also approved the new e-Government logo and gave the go ahead to the programmes to implement the e-Project, e-Expat, and e-Human Resources Management System.

"Salik subscribers now don't have to physically visit Salik tag selling outlets to recharge their account as they can do it by using our website from the convenience of their home or office," said Maitha Obaid Bin Udai, Chief Executive Officer of the Traffic and Roads Agency at the Roads and Transport Authority (RTA).

The new-look site with more content and interactive features is more focused, more detail oriented, user-specific and userfriendly, facilitating easy access to government services, said officials.

The eGovernment dubai.ae stall in Hall 8 is hosting all the Dubai government departments showcasing the eServices offered by them.

The Director General of the Dubai Health Authority, Qadhi Saeed Al Murooshid said, “The Dubai Health Authority will help draft and implement a new health strategy for Dubai, a comprehensive e-Health strategy, implementing new medical guidelines and population health initiatives as well as the new funding and regulation measures which will be launched in the near future.”

In accordance with the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai and the directions of Dubai Government to focus on customer and employee satisfaction, the GRPS division within Dubai eGovernment has implemented the law issued by His Highness on April 12, 2009 on Government Resources Planning which has positively affected Dubai’s judicial staff, namely, the judges of Dubai Courts, the prosecutors of Dubai Public Prosecution and judicial inspectors in H.H. Ruler’s Court.

The Dubai Municipality's eGovernment has launched a new website to better educate users on the ten-year effort to make government services easily available through the internet.

Ahmad Mohammad Bin Humaidan, Director General of Dubai eGovernment, confirmed the launch of the new website to coincide with Gitex Technology Week in an interview with Gulf News on Sunday.