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Wednesday, 3.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001
E-GOVERNMENT services are underused because many Australians get frustrated trying to find the correct website, a global survey finds.

A federated approach to the set-up of sites, which helped speed up moves towards e-government, now threatens to derail the growth of online services, the report says.

Read more: Australia: E-maze baffles users

Privacy and security concerns are the main focus for the next phase of the Australian Government Information Management Office's e-government agenda.

AGIMO acting CEO John Grant told ZDNet they are now moving into a more complex environment much reliant on business processes, information management and privacy and security issues

Read more: Australia: e-Govt is citizen-focused - AGIMO

The federal government’s Business Entry Point has taken a global lead in breaking down barriers between the tiers of government and easing the burden of compliance on business.

Business says it is in trouble, and that’s trouble spelt with a capital G.

Read more: Australia: Getting the Point

Shared services offer big potential for government.

Most Australian government agencies are considering or implementing some form of shared services arrangement. These have often arisen as a solution to the acute cost pressures facing government agencies and even as a means of delivering inter-agency integration required for e-government initiatives.

Read more: Australia: Sharing the Burden

Five government agencies have been told to develop performance measures for their Internet offerings after their Web sites were declared rudderless ships floating aimlessly on a sea of taxpayer's money, according to the findings Australian National Audit Office (ANAO) report.

Read more: Australia: Auditor demands government Web site metrics

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