The third annual e-government study by North America's Brown University found that only 16 per cent of countries provided citizens with access to online government services - up from 12 per cent a year earlier.
A request for tender (RFT) has been issued by the Department of Infrastructure's MultiMedia Victoria for the project dubbed "Rosetta", which has already seen "a lot" of interest from vendors.
Read more: Australia: Vic govt calls tenders for massive project
The tender for the first stage of the development, the directory infrastructure - dubbed Project Rosetta - will be advertised tomorrow.
Named after the Rosetta Stone, Project Rosetta is intended to unlock the information stored in various government applications.
Read more: Australia: Victoria seeks integrated online directory
National Office for the Information Economy (NOIE) chief executive John Rimmer told ZDNet Australia the ageing population means that the 15 percent of young adults that don't have digital skills could pose a problem for Australia as labour market participation rates fall.
Read more: Australia: Digital divide a 'key concern' to AU government