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Friday, 20.02.2026
Transforming Government since 2001
What is it with the B.C. government and expensive, poorly managed computer projects?

The Canadian Taxpayers Federation has learned via whistleblowers that B.C. Emergency Health Services, which runs the B.C. Ambulance Service, has dumped its highly touted, $2.8 million Electronic Patient Care Record system – before it even went into use.

A posting on the BCEHS Intranet, obtained by the CTF, reports: “BCEHS has been working hard to develop an ePCR system our needs for reliability, quality and functionality and can integrate with existing systems in hospital emergency departments. Unfortunately, the vendor was unable to meet our business requirements.”

Read more: CA: British Columbia: Another expensive provincial computer foul-up

Sander is a Saskatoon physician who has been working with eHealth Saskatchewan on several of its technology initiatives in addition to regularly using its products in his medical practice.

I am concerned that recent comments by acting provincial auditor Judy Ferguson do not fully depict the positive impact our province's current electronic health record is having on Saskatchewan residents.

Read more: CA: Saskatchewan: eHealth benefits patients already

Health Sciences North on May 1 announced that it was being “recognized as a national leader for its use of electronic health records.”

HSN is one of seven health-care providers across Canada to receive the LEADing Practice Award from Canada Health Infoway (Infoway), in partnership with Accreditation Canada. The hospital's Ambulatory (Outpatient) Care Clinics earned the LEADing Practice Award for developing a system of electronic patient scheduling, documentation, decision support and record sharing that enabled staff to work collaboratively with local and regional team members.

Read more: CA: HSN expands e-health record use, earns national award

When a doctor and patient can’t meet in the same location, telemedicine is an expedient, closer-to-home option.

For patients in rural or remote places where there are no family doctors or specialists, or for those with limited mobility, it’s a remarkable technological advancement. Doctors don’t have to travel, nor do patients, and medical advice is delivered quickly.

Read more: CA: British Columbia: Your doctor will see – but not touch – you now. Telemedicine for tiny towns.

The province's new high-tech card enrolls people in an identity service that works for health -- and can one day work for any other program where people must be identified online.

The government of British Columbia, Canada, had a problem. The province’s CareCard technology — the identity card BC residents use to access health services — was more than 20 years old and had never been significantly updated. Even worse, the number of CareCards issued significantly outnumbered the population of the province (4.5 million).

Read more: CA: British Columbia’s Services Card May Connect Citizens to Multiple Gov Services in the Future

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