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Friday, 20.02.2026
Transforming Government since 2001

A $400-million effort to consolidate 63 federal government email systems into one is not only running at least 18 months late, but was plagued by early confusion over what was to be included and questions about how the winner was selected.

The “Email Transformation Initiative” run by Shared Services Canada was meant to showcase the Conservative government’s ability to manage complex projects and help it streamline the bureaucracy. Instead, it quickly ran into problems.

Read more: CA: Snail mail: Federal email upgrade ran into wall of confusion

The City of North Bay will be launching their eServices Portal on Tuesday, June 30th, 2015.

The Portal will allow citizens to register and then have access to their water meter consumption information and a water bill estimator. It is important to note that by registering online, every citizen has the opportunity to view and monitor their daily water consumption and to check for any unknown leaks.

Read more: CA: Ontario: North Bay: City to launch eServices Portal

New technology that notifies the North East CCAC when a patient is admitted to hospital and notifies hospitals that a patient is receiving home care services is smoothing patient transitions and enhancing quality patient care.

Funded by eHealth Ontario, the new e-Notification initiative began rolling out across the northeast on January 29th. As of March 31st, the North East CCAC and 24 Northeastern Ontario Network (NEON) hospitals have been ‘turned on’ to this information-sharing project.

Read more: CA: Ontario: New technology helps patients with home care

Edmonton's open data plans and policies can set an example for other cities looking to bring more citizens into the "civic rink."

Edmonton, Alberta, is proudly referred to by its residents and admirers as the “City of Champions,” likely due to the Oilers’ hockey dominance between 1984 and 1990, when that storied team raised the Stanley Cup five times.

Read more: CA: Alberta: Edmonton: City of Open Data Champions (Contributed)

Treasury Board President Tony Clement believes the Canada Revenue Agency should not have deleted any instant messages if they were related to government business, according to his spokeswoman.

“If the (messages) were of business value and deleted, then the rules were broken. If the CRA can prove that they were transitory in nature — if it was, ‘meet you at the coffee shop in five minutes’ — then that is considered not of business value, but that is up to the CRA to prove,” Stephanie Rea, his director of communications, said this week.

Read more: CA: Tax agency shouldn’t delete business-related instant messages, Tony Clement says

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