There is nothing simple about modernizing critical government services.
Behind the technology Canadians interact with are decades of policy decisions and institutional knowledge. And behind those systems are public servants who understand not only how they work, but why they work the way they do.
This matters. Government does not have the luxury of stopping while it modernizes. Benefits still need to reach families. Taxes still need to be processed. Borders still need to function. Canadians still need answers.
Read more: CA: The Convergence Moment for Public Sector Transformation
Canada must be more productive, competitive, and resilient to succeed in a rapidly changing world. Achieving that goal requires a government equipped with the tools and capabilities needed to deliver better results for Canadians – through services that are faster, more secure, and reliable.
Earlier this year, the government launched AI for All, Canada's national AI strategy, to harness the transformative potential of artificial intelligence (AI) to improve services, boost productivity, and strengthen Canada's economy. The strategy commits the federal government to lead by example in the responsible adoption of AI and to use government procurement as a strategic anchor customer for Canadian AI companies, helping them scale, strengthening domestic capacity, and reinforcing Canada's digital sovereignty.
Agency will use federal buying power to bolster Canadian digital and AI companies
Ottawa is launching a new federal organization that promises to make use of digital technologies to improve Canadians' access and experience with government services.
A news release from the Prime Minister's Office (PMO) on Thursday outlined the creation of Digital Transformation Canada, which also aims to refine how the government develops, buys and uses technology, among a slew of other priorities.
Major Canadian cities often make the cut on certain global rankings, but when it comes to the world’s “smartest” cities, only three Canadian cities cracked the list.
No, that doesn’t mean people living in these cities read the most books or can win a game of Jeopardy!
The 2026 Smart City Index from IMD, the International Institute for Management Development, ranks cities based on factors including technology, infrastructure, quality of life, and more.
Read more: Just three Canadian cities rank among the ‘smartest’ in the world
Around the world, city populations keep growing and with that so do pressures on housing, transportation, urban infrastructure and the natural environment. In the Canadian province of New Brunswick, the cities of Moncton and Dieppe are all too familiar with these challenges as years of rapid growth test the limits of what existing housing, roads and green space can absorb.
“Moncton is one of the fastest growing municipalities in the country and it’s putting real pressure on where and how we accommodate people,” said Josh Davies, manager of long-range policy planning at the City of Moncton. “Affordable housing is a major challenge, especially as construction and labor costs continue to rise.”
Read more: CA: New Brunswick: Moncton: Smart City Planning Tackles Urban Growth