Since 1999 the Malaysian government has promoted a series of flagship technology applications, each of which has required different government ministries to establish collaborative workflows and systems. Examples of flagship applications that have required coordination between agencies include e-government, smart schools, the government multipurpose card, and telehealth.
Read more: Malaysia: Developing Integrated Flagship E-Government Projects
According to Novell Asia-Pacifics corporate technology strategist John Phillips, for a government to be effective in providing e-services to its citizen, it must deliver the right information to the right people at the right time. He defines e-government as the delivery of government services to the citizens, foreigners, businesses or to anybody with personalised access to information and on-demand.
Worried about the increasing cases of hacking and online fraud, the Government is finalising two Bills that will make online transactions more secure.
There were 300 reported hacking incidents in the first four months of this year. Losses due to online fraud amounted to more than RM1.8 billion in the last five years.
Read more: Malaysia: Two Bills to make online transactions more secure
The event is held in conjunction with the state's hosting of the Multimedia Super Corridor International Advisory Panel (MSC-IAP) meeting.
The 'e-Homestay' programme is a tourism concept characterised for travellers to stay or live in local homes, said Chief Minister Tan Sri Dr Koh Tsu Koon.
He was one of the experts who shared their experience on e-government, here Tuesday with participants of the Knowledge and Information Communication Technology for Development (KICT4D) conference, a side event of the 30th annual meeting of the Islamic Development Bank's board of governors.