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Sunday, 6.07.2025
Transforming Government since 2001
Dr Muhammad Ghazie Ismail, Senior Vice President, Multimedia Development Corporation, Malaysia explains how e-government project can be integrated into a broader technology roadmap.

Since 1999 the Malaysian government has promoted a series of flagship technology applications, each of which has required different government ministries to establish collaborative workflows and systems. Examples of flagship applications that have required coordination between agencies include e-government, smart schools, the government multipurpose card, and telehealth.

Read more: Malaysia: Developing Integrated Flagship E-Government Projects

In harnessing the Internet technology to provide better access to government information and services, governments around the world, including Malaysia, have been facing various challenges such as communication between departments, people’s attitude, security, core technologies, etc. Until now, it can still be said that no government has the perfect flow of the system.

According to Novell Asia-Pacific’s corporate technology strategist John Phillips, for a government to be effective in providing e-services to its citizen, it must deliver the right information to the right people at the right time. He defines e-government as the delivery of government services to the citizens, foreigners, businesses or to anybody with personalised access to information and on-demand.

Read more: Malaysia: Towards smoother e-govt services

Hackers and Internet fraudsters beware. The Government is preparing legislation that promises severe punishment.

Worried about the increasing cases of hacking and online fraud, the Government is finalising two Bills that will make online transactions more secure.

There were 300 reported hacking incidents in the first four months of this year. Losses due to online fraud amounted to more than RM1.8 billion in the last five years.

Read more: Malaysia: Two Bills to make online transactions more secure

An electronic community programme comprising an exposition and launch of a 'e-Homestay' portal is some of the highlights during the "Malaysia ICT Month" in Penang next month.

The event is held in conjunction with the state's hosting of the Multimedia Super Corridor International Advisory Panel (MSC-IAP) meeting.

The 'e-Homestay' programme is a tourism concept characterised for travellers to stay or live in local homes, said Chief Minister Tan Sri Dr Koh Tsu Koon.

Read more: Malaysia: 'e-Homestay' to enrich tourism

"The e- train is something we must catch," said the vice president (operations) of Saudi-based Integrated Visions Group, Mohammed Mujadedi.

He was one of the experts who shared their experience on e-government, here Tuesday with participants of the Knowledge and Information Communication Technology for Development (KICT4D) conference, a side event of the 30th annual meeting of the Islamic Development Bank's board of governors.

Read more: Malaysia: Experts Share E-Government Experience

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