Kudos to the government and all stakeholders for ensuring that no students are left behind, “All in favour of making digital learning a success” (The Star, March 8).
However, there is a group that is definitely at risk of being completely left behind. I am referring to our warga emas, especially those in their 70s and above. If we do not reach out to them, they will not be able to participate actively when the economy starts to pick up again.
Read more: MY: Leave no senior citizens behind in digital age
With the rising usage of online advocacy platforms, civic technology or civic tech for short, can be utilised for informing, engaging and connecting citizens with the government, and also for them to connect with one another to advance civic outcomes that have the potential for Malaysia to better inform and encourage citizen engagement through technology.
Civic tech enhances the relationship between the people and the government with software for communications, decision-making, service delivery, and political process. There are four different types of e-government services and civic tech falls within the category of government-to-citizen (or G2C), the other categories include government-to-business (G2B), government-to-government (G2G), and government-to-employees (G2E).
Read more: MY: Enhancing citizen engagement for societal change
Sarawak is making strides in transforming its public transport system, with plans in place not only to enhance public trasport options but also making current ones more sustainable.
As population increases, so too does the number of cars on the road, leading to traffic congestions in Kuching and other major towns in the state.
The on-and-off movement control measures and travel restrictions have made people, organisations and government transform the way they interact with one another.
Many people have been forced to postpone social gatherings and meetings or resort to online learning. The recent e-Conomy SEA 2020 report by Google, Temasek and Bain and Company showed that one in three Malaysians started using digital services due to Covid-19.
My E.G. Services (MYEG) is Malaysia’s leading provider of digital e-government and commercial services, acting as a bridge between government and citizens. The company brings governments into the 21st century offering digital-first solutions to otherwise mundane, out-of-date services. From drivers’ license renewal to worker’s permits and retail tax collection, MYEG allows governments to perform all these tasks in a digital-first environment. This saves government time, money, and reduces complexity when interacting with citizens.
Read more: My E.G. Services (MYEG): A Digital Government Solutions Provider