Customer satisfaction is a key driver of government CRM programs, and Canada tops the world in terms of its government's use of CRM to reach its citizens, according to a recent report by consulting firm Accenture.
Weiterlesen: Canada: Political Committee Calls for New Information Practices and E-Democracy
The Association of Municipal Managers, Clerks and Treasurers of Ontario (the AMCTO) is pleased to announce the launch of the AMCTO Municipal e-Government Centre internet site.
Weiterlesen: Canada: Municipal e-Government Information is Now Just a Click Away!
Weiterlesen: Canada: Municipal Resource Centre Firms Up The Maple Pie
Information Builders, a leader in enterprise business intelligence (BI) and real-time Web reporting, today announced that the City of Montreal in Quebec, Canada has launched an online environment for maintaining municipal finances and managing receipts.
Weiterlesen: Canada: City of Montreal Implements Real-Time Financial Reporting