The southwestern Ontario municipality has turned to paytickets.ca to handle parking fine payments via the Web.
The move lets the town get its feet wet in electronic service delivery without making a huge investment, says Gord Lalonde, Oakville's IT director.
Weiterlesen: Canada: Outsourced online parking tickets ease municipal payment management
"It's about using technology to improve services to people," said Henri-Francois Gautrin, parliamentary assistant to Liberal Premier Jean Charest. Gautrin said e-government will also help save money, estimating the province's Revenue Department will save $18 million a year because it's cheaper to process income tax reports online.
Weiterlesen: Canada: Quebec government hopes to be online and fully accessible by end of 2007
Earlier this month, Accenture ranked Canada first in "e-government maturity" compared to 21 other countries, including the United States.
Weiterlesen: Canada: More harmonization of GOL services needed
The IT industry and public sector think citizens are clamouring for the delivery local services online, but that’s not necessarily so, local government experts told the Municipal Information Systems Association's (MISA) 2004 Forum this week.