The biggest challenge for the government will be “how can we make sure that agencies can change the way they do their work,” he said, since agencies will have to work more closely to deliver public services.
Read more: Thailand plans to complete whole-of-government website by 2017
MEA launched a mobile app, MEA Smart Life, last August. Currently, its 3 million customers can scan a barcode or QR code from this app at a counter to make their payments. From the end of this year, “they will not even need to go to a counter, instead, they can pay their electricity bills [directly] via the mobile app,” said Chingchai, Director of Application System Development Department, MEA.
Read more: TH: Bangkok residents to pay electricity bills via mobile by end of 2014
The Smart Province project in Phuket, scheduled to be completed in 2015, will bring one-stop service centres where residents can access information and use digital services with a swipe of an ID card. The Smart Country project will link local government offices, police stations and private enterprises with a single network which will be used to share and access information in a secured manner, explained Srisarakham.
Read more: Thailand Smart Country project brings efficient e-services to citizens and civil servants
Deputy Gov. Pongsak Preechawit presided over the May 21 seminar at the Chol Inter Hotel where the EGA outlined its services and potential.
Read more: TH: E-government agency shows off online projects in Chonburi
After nearly 100 years of operating a brick-and-mortar library, the Thai National Assembly started experimenting with digital resources in the early 2000s. Its original goals were to reduce the storage space needed for print resources, and to ensure long-term digital preservation of documents.
Read more: Thailand’s Parliamentary Digital Library Leads in Open Government