FutureGov caught up with Dr Nguyen Hoai Duc, Manager of the Information Technology Division and head of the Smart City Programme, to find out more about these challenges and how the city is overcoming them.
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The system comprises the information technology (IT) infrastructure, policies, mechanisms, and IT manpower resources, Pham Kim Son, director of the department, said at the inaugural ceremony.
Read more: Vietnam’s first e-government information system debuts in Da Nang
Presiding over the first plenary meeting of the National Committee on IT yesterday, Dung, who is Chairman of the committee, highlighted the importance of IT application to the country's socio-economic development.
Read more: VN: Prime Minister urges IT haste in State management
One big challenge set for Da Nang authority is to integrate the current infrastructure and diversified IT platform into a unified entity, paving the way for the development of a modern administration platform, where people enjoy public services quickly and efficiently.
The United Nations Development Programme (UNDP) surveyed nearly 50,000 citizens, and found that the biggest cause of citizens’ unhappiness with government is the way that they are treated by officials.
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