Greece ranks third from the bottom among the 28 European Union member states in digital economy and society, according to the Digital Economy and Society Index (DESI) publicized on Saturday.
The result of the European Commission study shows the performance of the 28 member states in a wide range of areas, from connectivity and digital skills to the digitization of businesses and public services. The main conclusion is that Europe is making progress but the gap is still very wide between the countries that have developed a strong digital economy and society and the countries with low performance.
Read more: Greece Third from the Bottom in Digital Economy/Society
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More specifically, after technical and institutional amendments, the level of services to citizens has been improved for 81 electronic services such as the issuance of certificates, etc. For these services, the transaction between citizens and public administration can now be processed entirely electronically, without the citizen having to visit the required service in person, neither to apply nor to receive a certificate. The standardised procedures can be found on the homepage of HERMES under the heading Electronic Services.
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Instead of having to go to a bank or tax office to pay the administrative fee (“paravolo”) required for a range of purposes such as starting a business, obtaining a marriage license or getting a new passport, citizens will be able to simply log on to a government website and pay by credit card or web banking.