The E-Government National Centre (eGNC) of the Prime Minister’s Office announced two new channels on Thursday for the public hotline, Darussalam Line 123 (TD123): the ‘TD123 Mobile App’ and the‘TD123 Live Chat’.
The ‘TD123 Mobile App’ enables members of the public to send photos and keep up with the status of their complaints, aside from receiving notifications on their smartphones and tablets.
Read more: BN: Darussalam hotline introduces ‘TD123 Live Chat’ and ‘TD123 Mobile App’
Darussalam’s ranking in e-Government initiatives penetration showed a slight improvement during a 2016 survey carried out by the United Nations (UN). The Sultanate is ranked 83rd out of 193 countries globally, up three notches from 86 in the last survey conducted in 2014.
Initiated by the UN Division for Public Administration and Development Management to support member states’ efforts in e-Government and information communications technologies (ICT) for socio-economic development, the biennial comprehensive survey includes 193 UN member states.
In a bid to increase ICT usage and boost the sector’s contribution to the economy, Brunei launched its National Broadband Policy in November after work on the four-year strategy for broadband development began in May 2013.
Read more: Plans to stimulate Brunei’s ICT industry stepped up
In a bid to increase ICT usage and boost the sector’s contribution to the economy, Brunei launched its National Broadband Policy in November after work on the four-year strategy for broadband development began in May 2013.
Coming from Ministry of Communications, Yang Berhomat Pehin Abu Bakar is one who understands technology and the issues around it. When he first took on the role of Minister of Communications, Brunei was spending close to B$1 billion (US$0.8 billion) on e-government. “One of the important initiatives then was to review the implementation of e-government. The study quickly revealed a glaring problem - ministries and agencies were operating in silos. When it came to IT procurement, departments tended to buy off-the-shelf products that might not be suitable for Brunei,” he said.