Artificial Intelligence (AI) technologies have proven to be a key factor in helping residents and businesses across the UAE adapt to the new reality of functioning during a pandemic, with experts noting that the rate of adoption of the technology will only accelerate in the coming years.
Jackson Liu, head of the Middle East, North Africa and Europe region at BIGO Technology, told Khaleej Times that AI has been applied widely across the UAE during the Covid-19 outbreak to enhance connectivity such as with chatbots to improve customer service, as well as increasing the efficiency and intelligence of video conferencing platforms and more.
Read more: AE: AI proven to be invaluable technology during pandemic
Payment services through the Dubai Pay portal constitute sales of all kinds, including buying and selling, mortgaging, grants, and usufruct
Dubai Land Department (DLD), in cooperation with Smart Dubai and the Department of Finance (DOF), launched remote payment services to facilitate the process of real estate registration through the Dubai Pay portal. This step is part of the precautionary measures taken by DLD to reduce the spread of COVID-19 and maintain the health and safety of its customers.
Read more: AE: Dubai launches remote payment services to facilitate real estate registration process
The UAE suspended in-person marriage and divorce services on April 8.
The Ministry of Justice in the UAE opened online marriage registration on April 11 to ensure the safety of couples and court employees amid the COVID-19 crisis.
Read more: UAE Opens Online Marriage Registration to Maintain Social Distancing
In an amalgamation of its efforts to support the public and the business community and to try to reduce the impact of the global pandemic COVID-19 on all of its sectors, the UAE government, keeping up with its ever-evolving digital strategy aimed at working smartly and efficiently, has announced the roll-out of its official portal (u.ae) aimed at providing mostly end to end digital services around the clock.
The announcement comes after a series of initiatives to activate working remotely and preserve public safety while ensuring continuity of services. This is a giant leap in the digital transformation that the country has embarked on since the introduction of the e-dirham back in 2001 and the announcement of a long-term e-Government strategy which has since yielded several online services.
Read more: UAE Government Launches Around the Clock Services Portal
As part of commitment to the vision of Smart Dubai, and to facilitate business operations for customers through smart transformation, Dubai Chamber of Commerce and Industry announced the launch of the electronic attestation service and the authentication of signatures on documents, which raises the percentage of smart transformation of core services to 98 per cent.
The Chamber drew attention to the activation of this smart service from March 19, 2020, whereby members of the Chamber can submit all transactions requiring authentication electronically through the Dubai Chamber website. The completion of the online attestation process from submission to approval does not exceed four hours.
Read more: AE: Dubai Chamber launches electronic attestation service