Implementing the directives of His Royal Highness Prince Salman bin Hamad Al Khalifa, Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister; as well as resuming the Coordinating Committee's Plan, eight governmental entities recently joined the National Suggestions and Complaints System 'Tawasul', bringing the number of entities which receive the public's suggestions, inquiries and complaints electronically through 'Tawasul' to 21 entities.
The deputy prime minister in cooperation with many other ministries is ensuring that the e-government principles are implemented in the ministries.
The projects, executed within the eGA national portal initiative, have been implemented and deployed within record time and include migration of data from AIX Environment to the new Robust Virtual Linux Infrastructure Environment, upgrading the Portal Application System from IBM portal 6.1 to IBM portal 8.0, in addition to providing easy and fast access to information and services, enhanced eServices, and an Interactive interface compatible with smart devices.
Read more: The Bahrain eGovernment Authority Honors STS the Jordanian IT Solutions Provider
It was placed 18th overall of 193 countries included in the UN e-Government Survey 2014, up 18 positions from 2012.
The country was ranked seventh globally for online service delivery, behind the US in sixth position and ahead of Australia at eighth. It was also the only country in the Middle East apart from Israel to rank "very high" on the e-Government Development Index.
The report is integral and comprehensive in measuring the readiness of eGovernment and is the only report globally that evaluates the readiness of 193 world countries and United Nations Member States. It has indicated the advancement of Bahrain on the eParticipation Index – occupying the 14th rank after it had been the 19th within the last report in 2012. Such an achievement s moved Bahrain ahead It was also classified, for the 3rd consecutive time, as one of the top 8 countries in the Global Web Index.
Read more: Bahrain ranked amongst Top 8 countries on the Global Web Index