e-Governance ushers in multiple benefits for the government and the masses by ensuring greater citizen participation at all levels of governance, says Rahul Agarwal of Lenovo India. He details how e-Governance is adding a lot more transparency in the government functioning
The extensive use of Information and Communication Technology (ICT) has changed the fundamental principal of delivery of services in every aspect of life, including various functions of the government. This has resulted in increasing efficiency, creating transparency, and streamlining expenses in the government Organizations. Today, Electronic Governance (popularly referred as e-governance) has emerged as a keyword for all such IT applications that are deployed by government bodies to deliver solutions and information to the masses. Generally, e-governance is considered as "online government"; however, many non-Internet technologies like telephone, fax, SMS, wireless networks and services, CCTVs, tracking systems, biometric identification, road traffic management and enforcement, identity cards, smart cards, etc., can be used in this context.