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Freitag, 20.02.2026
Transforming Government since 2001

eGovernance

  • Without bridging the digital divide eGovernance projects will not be effective

    eGovernance, especially in developing countries, is looked upon as means to change the very concept of eGovernance resulting in empowerment of the citizens and increased transparency in public dealings by the governments; increased efficiencies in delivery of public goods is an inherent underlying assumption. The big question is that what actually we want to do by adding the letter ‘e’ in front of various words. The main objective of it is just only computerizing the manual process running from last so many numbers of years or we want to improve it without changing the way of processing. The term ‘eGovernance’ is one such term. eGovernance allows direct participation of constituents in government activities. The main objective of the eGovernance models is that better use of information and makes a clear transparency in government-people transactions. It also creates a platform for profitable participation of government in business transactions. Customer relationship management gives better service to the citizens in less time and costs as well as better utilization of space by paperless work environment. Different departments of the government can also communicate very effectively which infect give benefits to the society and helps in the growth of a new economy. Also, a citizen can avail multiple government services from a single point. While looking at these advantages from the eGovernance, we also have to take care about all challenges which play a big role in success of eGovernance system. Some of these challenges are Lack of Integrated Services, Lack of Communication between different Departments, Lack of Key Persons, Population, Establishing Person Identities, and Different Languages.

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