For artificial intelligence in government to have positive impact, it must be trusted by the employees using it and the citizens whose lives may be affected by it. As Jennifer Robinson, global strategic advisor for SAS’ public sector practice makes clear, AI governance is imperative to ensuring responsible use. So what exactly does AI governance comprise, and how should it be approached and implemented?
There is a disconnect between embracing and governing AI within governments.
A recent IDC Data and AI Impact Report found that while 78% of public sector organisations globally say they fully trust AI, only 40% have invested in the governance and safeguards needed to make that trust well‑founded.