IfG.CC -
Institute for eGovernment

Utmost efforts are being made to pay out the cash for the beneficiaries according to legal procedures as soon as possible in line with the royal directives and in co-ordination with the Finance Ministry and the e-Government, the ministry said pointing out that February 28 is the deadline to update data.

'The Ministry provides 9 eServices, all of which can be accessed easily through simple and easy to follow steps. The services aim to provide new, effective and high quality communication channels to citizens and stakeholders from different government organizations,' said Satir.

• IDC research finds ICT growth will be driven by cloud, social business, mobility and Big Data
• Social, analytic and communication technologies will drive government services
• Understanding and using Big Data will define social networking, marketing and mobility

Global advancements in the technology sector have transformed the 3rd platform revolution from a concept to reality, argues a top research director from IDC. The platform, which is comprised of four facets - Cloud, Social Business, Mobility, and Big Data - is expected to create a major shift within the ICT sector, and transform the way in which consumers interact with their environment. This is in-line with an IDC report which explains that 3rd platform technologies will be responsible for 98% of growth in the ICT sector in the Middle East by 20201.

The 54pc jump in the number of submissions to the National Suggestions and Complaints System “also known as Tawasul“ has been attributed to an increasing awareness among the public about "the benefits of using technology rather than traditional means of interacting with various government entities" by the e-Government Authority, which runs the service in co-ordination with the Bahrain Centre for Excellence and other government departments.

The National Portal, bahrain.bh now provides 32 eServices for ID cards and civil records, which meets 95% of the government’s digital transformation target, said Information & eGovernment Authority (iGA) Acting Chief Executive and Deputy CE for Electronic Transformation, Dr. Zakariya Ahmed Alkhaja. The digital transformation move is in line with the vision and directives of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister, and the support of the Minister of Interior, General Shaikh Rashid bin Abdullah Al Khalifa.

Al Khaja said that the digital transformation process began gradually, accelerating over the past few years to offer citizens and residents a comprehensive range of ID card and civil records eServices without the need for them to visit service centers. The number of online ID card transactions in 2021 was 361,276, from an overall total of 578,689.

The aim is to reduce the digital gap, build an information society and combat computer illiteracy among individuals, said officials.

The Qudrat e-Training programme is being introduced by the eGovernment Authority to educate 15,015 Bahrainis from different age groups in computer skills over the next two years.

However, I request eGA to make one small improvement. When delivery option is selected as PO box, currently there is only one field to enter just a box number. This is okay for an individual having his own PO box.

Dr. Talal Abu-Ghazaleh, chairman and CEO of Talal Abu-Ghazaleh Organization (TAG-Org), delivered today the opening keynote at the Bahrain International eGovernment Forum 2012.

The fifth Bahrain International eGovernment Forum 2012, held under the patronage of His Highness Sheikh Mohammed bin Mubarak Al Khalifa, deputy prime minister, chairman of the Supreme Committee for Information and Communication Technology was inaugurated at the Ritz-Carlton Hotel with the participation of renowned speakers of specialists in the field of eGovernence and ICT to convey their experience and share knowledge.

A $700mln landmark development to transform Bahrain’s smart city landscape

Beyon’s vision for a cutting-edge digital and technological hub is moving forward with the official appointment of AECOM as the master planner of the Beyon Digital City project. The appointment marks a key milestone in the development of this transformative initiative, which aims to establish a premier technology and innovation ecosystem in the Hamala area.

The award signing ceremony was held at Beyon’s headquarters and attended by Andrew Kvaalseth, Beyon CEO, Faisal Al Jalahma, Chairman of the Digital City Development Company, Eng. Ahmed Al-Khayat, CEO of Bahrain’s UPDA (Urban Planning and Development Authority), and David Border, AECOM’s Head of Buildings + Places in Bahrain.

This Al Qaed said would raise the number of e-Services being provided to more than 280 services from various ministries and government bodies.

He also highlighted the fact that such services were aimed to ease procedures and save citizens and the public's time in undertaken any service required.

Citizens can avail this program and earn a Microsoft-accredited certificate. Over the successful implementation in the previous period, the program has helped train more than 13,000 citizens on computer skills for free.

The results of a study conducted by the eGA about the effectiveness of eServices were revealed yesterday.

The authority was able to achieve 79.4 points on the Bahrain Customer Satisfaction Index (BHCSI), exceeding global benchmark of 70 points for business sector, according to the results of the study conducted in collaboration with Bahrain University.

Dr Al Khaja announced eGA's adoption of the Key Performance Indicators related to BHCSI.

This was revealed after the award jury committee evaluated 230 participations from the three sectors of the award: 'Government Sector', 'Multi Sectors' (Which includes governmental, private entities, and NGOs) and 'Individuals'.

He was speaking on the sidelines of a visit paid today by an international delegation representing fifteen countries to CIO to avail of Bahrain's electronic experience and get updated on the organisation's experiences in the field of public services.

Bahrain operator Batelco says it will implement new registration rules for postpaid and prepaid mobile services from 12 July. The Bahrain Telecommunications Regulatory Authority (TRA) has introduced new regulations governing the registration of sim-card enabled devices for all of Bahrain’s mobile operators including Batelco, the operator said in a statement said. The regulations state that all individuals as well as commercial and government organisations applying for new mobile services (whether postpaid and/or prepaid lines) must provide documentation as outlined by the TRA.

This would include all Web pages and electronic services provided from within the portals. The free access will also include those who do not have an active fixed broadband or mobile data subscription with Batelco.

The monetary value of financial transactions completed via eGovernment channels has now risen to over BD300 million, according to IGA. The use of eGovernment services is becoming more popular year after the year, according to an analysis done by the eGovernment authority.

Information and eGovernment Authority Chief Executive Mohammed Al Qaed revealed this to Tribune on the sidelines of the International eGovernment Forum 2018 which was held yesterday.

e-Government Authority (eGA) chief executive Mohammed Al Qaed revealed the figure after opening the sixth Bahrain International e-Government Forum and Exhibition.

More than 800 delegates from around the world are attending the three-day event, taking place at the Ritz-Carlton Bahrain Hotel and Spa.

Deputy Prime Minister and Chairman of the Supreme Committee for Information and Communication Technology (SCICT), His Highness Shaikh Mohammed bin Mubarak Al Khalifa, chaired SCICT’s 14th meeting, in the presence of Deputy Prime Minister, Shaikh Khalid bin Abdulla Al Khalifa. The meeting  reviewed  the shift towards digital economy as a national strategy adopted the Information and eGovernment Authority (iGA), which was commissioned to prepare a study on this important field and future directions for its development through adopting the best practices and seeking international expertise.<

The people in charge of the eGovernment are supporting BIPA efforts and all the programmes and activities it presents to boost the public administration sector in the kingdom of Bahrain and push forward the training plans of government ministries in a way that upgrades public administration and backs up the social and economic development plans in the kingdom, he added.