Following the successful launch of its 21st Century Government initiative at a Heads of Government Summit in Antigua and Barbuda in January 2018, the Caribbean Telecommunications Union (CTU) will be presenting, in a workshop in St. Vincent and the Grenadines in March 2018, a policy framework and guidelines for implementation of 21st Century Government.
A 21st Century Government is one that makes effective use of information and communication technologies (ICT) to deliver services to its citizens, and its internal and external clients. It is characterised by citizen-centric, seamless, open, interactive, efficient and transparent processes. 21st Century Government will transform the public service, strengthen economic competitiveness and promote sustainable development. Many countries have been introducing electronic government (e-Government) services but the process has been very slow.