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Sunday, 14.09.2025
Transforming Government since 2001

Visitors and locals can now explore Benalla Rural City in a whole new way, thanks to a new interactive touchscreen at the Benalla Visitor Information Centre.

Installed at the entrance to the centre, the large screen lets people swipe and tap their way through local attractions, history, events, and services. With bright visuals and clear information, it’s easy to use for people of all ages and backgrounds, said Mayor Bernie Hearn.

Read more: AU: Victoria: New digital view for Benalla Rural City visitors

Insight, APAC, has been appointed to the Western Australian Government's Technology Infrastructure and Solutions panel, enabling the company to deliver technology services to state agencies.

The Technology Infrastructure and Solutions (TIS) panel forms part of Western Australia's broader digital transformation agenda, providing agencies with access to a range of technology providers for modernisation, cloud services and infrastructure projects.

The appointment enables Insight to work as a panel provider, delivering services focused on secure, scalable solutions across cloud, infrastructure and managed services. These efforts are aimed at supporting the government's objectives around operational efficiency and improved services for citizens.

Read more: AU: Insight, APAC, joins WA panel to boost government digital services

All tiers of governments around the developed world are embracing the smart city concept.

Digital technology is increasingly being harnessed to manage and optimise municipal services such as transportation, energy usage, waste disposal, and public safety.

But the smart city concept is anything but shiny and new. Its genesis can be traced back to the 1960s with the introduction of computerised traffic management systems. The groundwork for the smart city concept was laid further as technology evolved through the seventies to the nineties.

Read more: AU: Humanising smart city tech

The Australia-Vietnam Smart Cities Business Forum 2025 took place on May 8 at the Saigon Exhibition and Convention Centre in Ho Chi Minh City.

Organised by the Australian Trade and Investment Commission (Austrade), the forum convened representatives from government agencies, businesses, academic institutions, and organisations from Australia and Vietnam.

Read more: Australia-Vietnam forum promotes sustainable smart city development

But you still can’t use a credit card to tap on public transport there.

Extensive investment in digital healthcare, transport, monitoring and other infrastructure has made Melbourne one of the world’s most digitally dependent cities, a new analysis has found even as Victoria’s government deals with yet another problem with its Myki digital ticketing system.

Melbourne ranked 12th in the ZeroBounce ranking, which scores cities based on nine digital infrastructure categories that includes internet speed, public Wi-Fi availability, online maintenance reporting systems, CCTV coverage, smart parking solutions and pollution monitoring.

Read more: Australia’s most digitally dependent city named

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