Individuals aged 16 to 21 and born in NSW can now download their birth certificates to their mobile phones.
The NSW government has announced the rollout of digital birth certificates for young people born in the state, making it the first Australian jurisdiction to offer the service.
People aged 16 to 21 will be the first cohort able to download their birth certificates directly from the Service NSW app as of today, provided they hold a NSW driver’s license or photo card.
Read more: NSW becomes first Australian state to offer digital birth certificates
The Digital Transformation Agency has secured a new five-year Volume Sourcing Agreement on behalf of the Australian Government, reinforcing efforts to modernise digital infrastructure and support long-term technology adoption across government agencies.
The arrangement focuses on ensuring consistent, reliable, secure, and efficient access to essential information and communication technology platforms and online services used throughout the entire Australian public sector.
Read more: AU: Sourcing Agreement Strengthens Public Sector Digital Transformation
Trust in the Australian Public Service is increasing due to improved digital services, greater transparency and improved service quality, Australia’s public service commissioner has said.
In his message in the State of the Service Report 2024–25, Gordon de Brouwer set out that trust in the Australian Public Service (APS) had increased by 4 points to 62% in the past year – while trust in specific services increased to 73% in 2025, compared with 71% in 2024.
Read more: Digital transformation drives increase in public service trust in Australia
The Victorian Government has commenced a trial of digital birth certificates in three local government areas.
Minister for Government Services, Danny Pearson said the technology will give parents fast and secure access to their child’s birth certificate on their mobile phone for the first time.
As an alternative to paper certificates, participating parents across Wyndham City Council, City of Casey and Mitchell Shire Council municipalities can now use the new digital birth certificate to enrol children in kindergarten programs.
Read more: AU: Digital birth certificate trial delivered for Victoria
Australia’s 2025 Implementation Plan drives progress in AI, data, service delivery and cybersecurity to strengthen the nation’s digital future.
The Australian Government has released the 2025 Implementation Plan, the latest annual update to the Data and Digital Government Strategy. The document outlines how federal agencies are progressing toward the Strategy’s 2030 vision of delivering simple, secure, and connected public services through world-class digital and data capabilities. The Strategy itself is jointly led by the Digital Transformation Agency (DTA) and the Department of Finance.