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Monday, 8.07.2024
eGovernment Forschung seit 2001 | eGovernment Research since 2001
Saudi Arabia is set to claim $9 billion worth of cloud-based government services, according to a recent report.

Riyadh-based Technology Control Company (TCC) and SAP said managed cloud as a service (MCaaS) will enable service providers to deliver a secure partner-owned private cloud, essential for the delivery of innovative e-government and mobile government services.

Read more: Saudi govt services claim $9 billion of cloud computing market

A center for government innovation was opened earlier this month in Dubai. The first of its kind in the Arab world, it will research and provide services including the organizing of government creativity labs to improve services and develop solutions to deal with challenges.

The center will work on developing a comprehensive system for advanced tools that will assist government bodies to innovate in the field of policies, public services, organizational structure as well as operations and procedures that will enhance the countries competitiveness and efficiency in the public sector.

Read more: SA: Let’s make government innovation a high priority

Centre will create 3,000 local jobs for Saudi women with the first batch of recruits commencing work

Saudi Aramco, GE (NYSE: GE), and Tata Consultancy Services (TCS) today inaugurated the Kingdom of Saudi Arabia’s first all-female business process service centre. The Riyadh-based centre, which is supported by the Human Resources Development Fund Programs, complements Saudi Arabia's localization targets, and strengthens local job creation and economic diversification.

Read more: Saudi Arabia’s first all-female business process service centre opens for business

We all know about e-government services and read about new e-portals being launched every now and then. But my advice to the reader is to forget about what you read in the news and experience these new e-services for yourself.

I am not talking about important people who file complaints against a government agency, which fails to entertain their inquiries. I am sure the employees of government agencies do not encounter such problems because they are well-connected and can pull some strings here and there to get things done. It is the poor average citizen who has to be patient before anyone attends to his application.

Read more: SA: Everyone is at your service. So what else do you want?

I have just received an email from the Interior Ministry with a questionnaire, regarding its electronic services.

A week earlier, I had a text message informing me that my request has been received at Jeddah “Reception and E-Services Center.” And yesterday, a second SMS arrived to inform me that my file has arrived at the Interior Ministry in Riyadh and provided me with a reference number, a website and free 800 number to track its progress.

Read more: SA: E-government: Thank you Prince Naif

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