Senior professionals from the management consultancy firm Quint Wellington Redwood Asia, Asia-Pacific, Japan and the Middle East, and IT management software provider CA Malaysia told The Brunei Times that marrying IT and business concepts, rather than merely aligning them, would be an effective step for organisations.
Read more: Brunei: IT, business concepts go hand in hand, say experts
The Water Services Department under Public Works will be collaborating with local IT solutions provider ZNet Technologies on the installation and maintenance of the eBilling Integrated System (eBIS). The system will enable workers responsible for reading water meters to issue utility bills to the respective consumers on site, thus improving on the efficacy of current billing procedures. The department hopes to improve its service delivery by facilitating the middleman process in data gathering and reducing response time.
Read more: Brunei: Public Works Department To Introduce E-Billing For Water Utilities
The move is in line with the standard issued by the International Civil Aviation Organisation (ICAO).
"This `Single Window' or online business facilitation web service provides easy access to services of the ministry and the departments under it, and it is hoped this will attract foreign investors to set up businesses in the sultanate," MIPR's Chief Information Officer Hj Zaini Madaros said at the soft launch of eMIPR website www.bruneimipr.gov.bn.
The UN's most recent Global E-Readiness Report, which is themed 'From e-Government to e-Inclusion', showed that Brunei's e-government readiness ranking dropped 10 places from 63rd in 2004, to 73rd in 2005.