IfG.CC - The Potsdam eGovernment Competence Center

The Taiwan government took the path of automation twenty years ago. After 1995, automation gradually became computerisation and thanks to everyone's efforts, we have achieved abundant and extensive online content in our government web sites.

This is the first reason. The second reason is the constant updates done on these web sites - they offer very current information. The third reason is speed of email response. Online inquiries are answered within three days.

Read more: Why Taiwan is number one for e-government

An e-government service platform aimed at improving administrative efficiency was formally inaugurated Monday, with Premier Yu Shyi-kun presiding over the inauguration ceremony. Speaking at the ceremony, Yu said that the inauguration of the e-government service platform, initiated by the Cabinet-level Research, Development and Evaluation Commission (RDEC) , marks the first step in building a digital Taiwan.

Read more: Taiwan: E-Government Service Platform Inaugurated

Taiwan is the top performing country when it comes to "electronic" government, according to a recent global e-government survey, thanks to the efforts of the government to promote Internet access to its data and services in recent years.

According to a survey of 1,935 government Web sites in 198 countries conducted by the Center for Public Policy at Brown University in the summer, Taiwan ranked No. 1 for its e-government performance and on-line services.

Read more: Taiwan: E-government services seen as world's best

The Research, Development and Evaluation Commission is the think tank of the Executive Yuan, and among the RDEC's six departments, the Department of Information Management is responsible for the planning, evaluation and implementation of e-government services.

Read more: Taiwan: E-government transforms public sector services, says researcher