Grant Westcott said as part of consolidating the IT operations of 43 government departments, Shared Services Canada will inherit "a whole series of contractual arrangements."
"We know already that there is a wide variance in pricing - by consolidating them together, we can then go to the lowest price by the aggregation of the contractual obligation and thereby reach savings that way," he said.
Weiterlesen: CA: Feds' Shared Services to consolidate IT contracts
Grant Westcott told MPs on a Commons committee Thursday the money will cover Shared Services Canada's eight-year plan to consolidate the government's 100 email systems into one, reduce 300 data centres across the country to 20, and undertake a "substantial" part of the work to consolidate the networks supporting those centres.
Weiterlesen: CA: Feds plan to streamline government's 100 email systems, consolidate networks
The centre located at 161 Greenbank Rd. and is the operated by Sykes Assistance Services Corporation, which has a contract with the Ontario Ministry of Health. Nurses will provide general health information, help identify symptoms and connect callers to local health care services.
"We chose Ottawa for this latest call centre because we wanted to bolster our complement of bilingual nurses," said Sykes spokesperson Adam Jones in a statement.
The situation may be even more worrying than that, though, as one of architects of Canada’s ehealth strategy says the evolution of technology, itself, has all but completely made that plan obsolete.
Weiterlesen: Nothing cutting edge about Canadian ehealth strategy, critics say
In particular Liseanne identifies four primary ways that shared services will shape the future of public services:
- generating economic development,
- driving mass collaboration,
- fostering legitimacy and
- enabling front-office agility.
Weiterlesen: Shared Services Canada – Platform for Wiki Government 2.0