IfG.CC -
Institute for eGovernment

One of the stated goals of the Shared Services Canada initiative is “to transition to a single, shared telecommunications network infrastructure, while maintaining required departmental segregation of data through security domains and zones.”

This prompts an interesting question and opportunity – What is meant by a single network? Is it a single supplier, or a single logical environment?

Weiterlesen: CA: Transformational Government : PSN – An Innovation Marketplace

Gartner expert tell federal department CIOs they shouldn't fear losing power from the model. But, he adds, governance will be key to success

Names can tell a lot about an organization. Take Shared Services Canada, the recently-formed branch that will the number of data centres and applications across the federal government.

Still in the early stages, it’s not really a true shared services model, Gartner analyst John Kost told a group of government CIOs and IT administrators here Wednesday. “The only thing that’s shared about it is its name,” he said, because it isn’t governed by its customers – federal departments.

Weiterlesen: Canada on right track for shared services: Analyst

One of the cornerstones of our e-Health future is the enabling technology infrastructure (including all of the communications, software, hardware and database technologies) that will combine to deliver the e-Health solutions we will require. As with the procurement and delivery of any cornerstone, it is important to turn our attention to some of the most common and important causes for e-Health technology procurement failure, and how to avoid those pitfalls.

Although the procurement of important (and often very expensive) e-Health technology infrastructure projects have very different structures and risks associated with them, they share one of the most common procurement mistakes – the frequent failure to fully and clearly define the procured technology in terms of its detailed operational, functional and technical specifications in the procurement contract.

Weiterlesen: CA: Technology Procurement Success: Avoiding Common Mistakes

The City of Toronto is expanding its digital capabilities to serve citizens via epost, Canada's largest bill consolidation service. Torontonians can add property tax bill statements, in addition to the already available utility bill. The City of Toronto's move to e-billing underscores the importance of both adapting to and accelerating the digital habits of citizens in an effort to offer more digital convenience at reduced costs and with improved efficiencies.

"The City of Toronto is the largest of the 17 municipal government partners of epost and we are excited that it is taking the lead to expand the number of citizen services available through us," says Kerry Munro, Group President, Digital Delivery Network at Canada Post. "For Torontonians it offers another convenient way to manage household affairs anytime, anywhere and from any device while supporting the City of Toronto's need to be more cost efficient."

Weiterlesen: CA: City of Toronto goes digital: Expands e-citizen services via epost