Just over a year later, SSC’s president Liseanne Forand returned to the Government Technology Exhibition and Conference to announce that 6,000 employees have been recruited from various government departments with timelines set for a 2015 delivery.
Much of the costs associated with a “technology roadmap” for 2013 to 2016 involve “sustainment and modernization investments” to get older infrastructure and assets up to snuff, as well as spending on “building blocks” necessary for the city’s so-called Service Ottawa initiative and future eGovernment projects. Streamlining under Service Ottawa makes it easier for residents to do more city business online and is meant to save about $6.6 million a year overall.
Weiterlesen: CA: Ottawa: $47M city technology investment needed over four years, plan suggests
The province of Alberta went through an IT revamp reminiscent of what the year-old Shared Services Canada organization is attempting, and came through it with key measures of user satisfaction running in the 90 per cent range.
How did Alberta do it?
Here's the thing: the data already exists. The province has digital records of every prescription filled by a pharmacist, plus all doctor billings, hospital admissions and treatments since 1995. As well, the results of every blood test have been logged since 2002.
Ms. Forand made the observation at GTEC, the annual Government Technology Exhibition Conference, held at the Ottawa Convention Centre. The event brings together some of the country’s top technology firms and their public-sector clients.
“I remember being up here on this podium over a year ago,” Ms. Forand said during a keynote speech on Wednesday morning. “We were brand new, we hadn’t finished the transition of staff, and we threw up a booth. It was orange. We attracted a lot of people to our booth.”
Weiterlesen: CA: Shared Services shares what’s next for new federal agency