The research, conducted in Ontario, Canada, involved a secure, regional web-based e-consultation service called Champlain BASE (Building Access to Specialists through e-consultation), which included a robust firewall and granular access controls.
Weiterlesen: CA: Ontario: e-Consults speed access; most cases take less than 15 minutes
The OutCare Foundation announced, last week, that telemedicine is now being used for palliative care throughout the Champlain region. Thanks to the success of its recent Telelink fundraising campaign, the foundation says more patients with a terminal illness can access the care they need.
Weiterlesen: CA: Technology expands palliative care in Eastern Ontario
Municipality of County Warden Ron Baillie said Wednesday that request for proposals for a governance study is on the agenda for a shared services meeting Sept. 9.
Mayors and the warden, along with each CAO, usually attend the shared services meetings and since all the players involved will be in attendance, governance will be discussed.
Weiterlesen: CA: Nova Scotia: Governance study finishing touches will come soon, Warden says
The municipality will hold an information meeting on shared services on Sept. 26 at 2 p.m. at Woodford Hall.
Meaford Mayor Francis Richardson said the meeting will gather information only, similar to what Grey County did when it brought the county's municipal leaders together to discuss corporate structure.
Weiterlesen: CA: Ontario: Meaford, neighbours to talk shared services
So with a mature 311 call center, why did the city decide to go mobile? According to 311 Manager Melanie Swenarchuk, technology is evolving quickly and the city wanted to engage citizens on the go. The app, which cost $15,000 Canadian, was done in conjunction with the city's CRM provider Kana Lagan, and integrates into the city's back office systems. "Having an issue reported does not require additional staffing," said Swenarchuk. "It may mean additional issues are coming to the surface which should have been reported anyway."