So with a mature 311 call center, why did the city decide to go mobile? According to 311 Manager Melanie Swenarchuk, technology is evolving quickly and the city wanted to engage citizens on the go. The app, which cost $15,000 Canadian, was done in conjunction with the city's CRM provider Kana Lagan, and integrates into the city's back office systems. "Having an issue reported does not require additional staffing," said Swenarchuk. "It may mean additional issues are coming to the surface which should have been reported anyway."
The towns of Trenton, Westville and Stellarton will be hiring one building inspector and one planning development officer while Pictou and New Glasgow will be hiring one person for each position as well to be shared between the two towns.
The Municipality of Pictou County will be looking after hiring fire inspectors that will cover five areas.
Weiterlesen: CA: Nova Scotia: Municipalities to start sharing staff for some services
The days of always having to drive for hours to see medical specialists in Sudbury, Sault Ste. Marie, Toronto and other locations are becoming fewer as a result of the Ontario Telemedicine Network (OTN).
Both Elliot Lake and Blind River have more than one OTN site. Elliot Lake has one at St. Joseph’s General Hospital and another at the Elliot Lake Family Health Team (FHT).
Weiterlesen: CA: Ontario: Telemedicine gaining steam in region
Under this initiative, results of any lab test ordered for patients at HSN will be sent to OLIS, the central, secure, storage site for all lab tests performed in the province. Health-care providers linked to OLIS can then access the lab results to better co-ordinate patient care.
Weiterlesen: CA: Ontario: HSN pioneers new eHealth system in the north
Take two apps and call me in the morning.
Dr. Kendall Ho, an emergency room physician at Vancouver General Hospital and director of the University of B.C.'s eHealth strategy office, is turning to mobile apps as a way of helping patients help themselves.
Weiterlesen: CA: British Columbia: Reach for that smartphone, not the Advil