Bahrain launched its National Contact Centre, offering e-government integrated services to the public and private sector.
Operated by the newly formed company, Silah Gulf, the centre offers the same comprehensive services at an elevated level of quality to all ministries, government and private sectors on both local and regional levels through an easy to dial number on a 24 hour basis.
The National Contact Centre is considered as a channel that permits the Kingdom of Bahrain’s Government to expand the services it offers to its citizens, residents, visitors and businesses by ensuring the prompt as well as simple access. It is part of the main national strategic objectives of the eGovernment Authority that strives to facilitate and to enable citizens to interact with the government through telephone calls, post, emails and by fax.